Jimmy John's

4.2
186 reviews

About

Sandwich Restaurant

Location

Jimmy John's
8827 Centre Park Dr, Columbia, MD
21045, United States

Hours

Reviews

4.2
186 reviews
5 stars
116
4 stars
32
3 stars
13
2 stars
6
1 star
19

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff for being friendly, helpful, and providing good customer service.

Food Quality

The sandwiches are generally well-received, with many customers enjoying the fresh ingredients and variety of options.

Speed of Service

While many reviews highlight the 'freaky fast' service, there are notable complaints about slow delivery and order preparation times.

Hygiene Concerns

Several customers expressed concerns about cleanliness and food handling practices, particularly regarding employee hygiene.

Order Accuracy

There were multiple reports of incorrect orders and missing items, leading to dissatisfaction among some customers.
  • TT
    Tara
    Nov 20, 2025
    5.0
    The staff is great here! New GM getting it together! They are always friendly and ready to help you as soon as you walk in the door.
  • TH
    Tara Hill
    Oct 30, 2025
    5.0
    The staff is great! Very friendly!
  • DJ
    David Jordan
    Oct 28, 2025
    1.0
    Last two times we came to this location on Centre Park Drive (both Sundays) they didn't have any bread prepared, so we couldn't get subs.
  • MC
    Michael Carullo
    Oct 26, 2025
    4.0
    Got lunch here so I could sample their toasted sandwiches. Glad I did. This is a fast food restaurant so we are not talking about Michelin stars. But that aside it was very good. I got the roast beef and cheddar and I will come back and try the chicken bacon ranch sandwich. My order was taken quickly and was prepared soon after that. They had booths, counter seating and round tables. It was clean and quiet and pleasant to dine in. The price was appropriate for a fast food sandwich.
  • DC
    Deana Carr
    Oct 8, 2025
    1.0
    For them not to be busy, the guy was very rude because he did my order incorrectly. I asked for no mayo & once I realized that he put mayo on my sandwich I asked him about it . He said he didn’t but immediately threw the sandwich away. Then started over & the sandwich was underwhelming. Second time around he put less dressing & it was dry. which is unfortunate because I had a pleasurable experience just days before. I’m just coming off a fast and couldn’t wait to have the sandwich again and it was a bummer to experience that unpleasant customer experience