Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.
Food Quality
Many customers appreciate the freshness and taste of the sandwiches, though there are complaints about incorrect orders and stale bread.
Speed of Service
While some reviews highlight the quick service, others mention long wait times and issues with order accuracy.
Cleanliness
The establishment is generally noted for being clean, although there are isolated complaints about unsanitary practices.
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Cassie H
Dec 28, 2025
5.0
The customer service was outstanding, and my chicken wrap 🥪 was absolutely delicious 😋 — I’ll definitely be back! I heard the red velvet cookies are it. So I had to get one. Oh my God, Crumble cookie 🍪 has competition. This cookie has the perfect texture.....red velvet lovers go run and get you one.
Maya was very polite. 😃
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Camille Thornton
Dec 16, 2025
5.0
I genuinely had a great experience at this particular Jimmy John’s.
There is a young lady there with glasses and dreadlocks who was so kind to me. She assisted my husband and I with the menu as well as trained a new worker all in one setting.
My food was prepared right and done in a timely manner.
CT
Chelsea Turner
Nov 25, 2025
5.0
Christina and the guy that delivered our food were not so nice! Thank you, Christina!
KK
Kaz
Nov 12, 2025
1.0
Came in on 11/12/25 at 7:34 pm. A black girl with glasses was working. I politely asked her if the person making the sandwich could change their gloves (as they should) and use a clean knife to cut my sandwich. She then gives me an attitude and says “fish is still meat.” I said “ my apologies , I meant red meat, does that clarify it for you ?”
As a worker, she clearly cannot do her simple job and use her ears and follow directions. I feel so sad for this person who has to take out her frustrations and give customers who did nothing wrong an attitude. I guess that’s why she works at a place like that. Any other job would get her fired on the spot. My advice, go to another location. Customer service is the very reason we visit places. She can’t even do simple tasks and be polite.
HG
Harley The Great
Aug 12, 2025
2.0
Super slow. 10 min and still waiting on my order and no one was here when I ordered