Giant Food

4.1
799 reviews
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Business Details

7200 Cradlerock Way, Columbia, MD
21045, United States
(410) 995-6893
https://stores.giantfood.com/md/columbia/7200-cradlerock-way

About

Grocery Store
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Giant Food
7200 Cradlerock Way, Columbia, MD
21045, United States

Hours

Reviews

4.1
799 reviews
5 stars
421
4 stars
195
3 stars
90
2 stars
24
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being friendly and helpful, while others are criticized for being rude or unprofessional.

Cleanliness

Concerns about cleanliness persist, with reports of unsanitary conditions and unpleasant odors in the store.

Product Availability

Frequent complaints about items being out of stock or expired, leading to customer dissatisfaction.

Pricing

Customers find prices to be higher compared to competitors, with some expressing frustration over perceived overpricing.

Safety Concerns

Customers feel uncomfortable due to the surrounding area and incidents of harassment, impacting their shopping experience.
  • S4
    Siouxzan 47
    Nov 14, 2025
    3.0
    Pharmacy experience can be a bit problematic.
  • AK
    Andrea King
    Nov 4, 2025
    2.0
    I like the chicken salad from the deli. I make what was supposed to be a quick stop, but no one was behind the counter. I sought out at least 2-3 other employees to ask if I could get service. One guy tried to find the M.I.A. deli person, and he was very apologetic. I waited about 20 minutes before I moved on. Meanwhile another shopper who had gotten into line minutes before I left said he would try to wait to see if someone came because by this time , someone was paging for somebody to come to the deli to serve customers. I appreciate the efforts made by the other staff especially the guy behind the seafood counter. I'm rating the experience two stars out of five because I knew that there was some effort by somebody , but nothing from the deli.
  • MK
    Mike Kerins
    Nov 3, 2025
    1.0
    They’re always out of things every time I come here. Milk, beans, things every store should have.
  • EW
    Eric White
    Oct 20, 2025
    1.0
    I’ve been shopping here for a decade. Unfortunately I was racially profiled at the self checkout over the weekend by someone with a nasty attitude. Oh Well. Plenty of other places to shop within a 5 mile radius. Avoid this store at all costs. Maybe just avoid Giant in general.
  • CL
    C L
    Jul 29, 2025
    4.0
    It can be a sketchy area of Columbia, but the store is usually well stocked and staff is friendly.
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Frequently Asked Questions About Giant Food

What are the operating hours for Giant Food at 7200 Cradlerock Way?

Giant Food is open daily from 6:00 AM to 10:00 PM. Holiday hours vary; for example, on Christmas Day, it is open from 8:00 AM to 5:00 PM.

Does Giant Food offer pickup and delivery services?

Yes, Giant Food provides both in-store curbside pickup and contactless delivery services.