Five Guys

4.1
518 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 6435 Dobbin Center Way in Columbia is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
6435 Dobbin Center Way, Columbia, MD
21045, United States

Hours

Reviews

4.1
518 reviews
5 stars
279
4 stars
121
3 stars
48
2 stars
25
1 star
45

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders and missing items, leading to frustration.

Service Quality

While some reviews praised friendly and attentive staff, others highlighted poor customer service experiences.

Food Quality

Customers expressed mixed feelings about food quality, with some enjoying the burgers and fries, while others noted inconsistencies and declining standards.

Pricing Concerns

Many reviews mentioned that the prices are considered high for the quality and quantity of food received.

Cleanliness

Several customers appreciated the cleanliness of the restaurant, noting it as a positive aspect of their experience.
  • JJ
    Joann
    Dec 24, 2025
    3.0
    I usually have no issue with this place and actually enjoy the food. But recently, I ordered through their app and it they apparently use DoorDash for delivery. My order was cancelled by the dasher but Five Guys said it had been picked up. I was on the phone for 2 hours back and forth trying to get my refund until five guys finally refunded my money. I won’t be ordering delivery anymore.
  • MQ
    Marianne Queen
    Dec 11, 2025
    2.0
    Ordered for two people. He repeated the order back to us more than once. It was completely wrong. Wasn’t busy. What’s the point?
  • KN
    Khoi Nguyen
    Nov 24, 2025
    5.0
    Very clean location. Food was really fresh and service was prompt. Big fan of the chain and love juicy the burgers are.
  • ZT
    Zachary Testa
    Oct 21, 2025
    3.0
    It was five guys. Didn’t rock my world that day
  • VD
    Vinay DeMotte
    Oct 9, 2025
    1.0
    Paid for extra cheese on my cheeseburger and they forgot to put it on. When I asked them to fix it, they gave me a cold slice of cheese in a tray. Insane

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.