Five Guys

4.1
512 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 6435 Dobbin Center Way in Columbia is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
6435 Dobbin Center Way, Columbia, MD
21045, United States

Hours

Reviews

4.1
512 reviews
5 stars
276
4 stars
121
3 stars
46
2 stars
24
1 star
45

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Food Quality

While some customers praised the burgers and fries, others noted a decline in quality, including overcooked items and missing toppings.

Service Experience

Customer service experiences varied widely; some praised friendly staff while others reported rude interactions and poor management.

Pricing Concerns

Many reviews highlighted the high prices relative to the portion sizes and quality, with several customers feeling that the value was lacking.

Cleanliness

Several customers appreciated the cleanliness of the restaurant, noting it as a positive aspect of their experience.
  • ZT
    Zachary Testa
    Oct 21, 2025
    3.0
    It was five guys. Didn’t rock my world that day
  • VD
    Vinay DeMotte
    Oct 9, 2025
    1.0
    Paid for extra cheese on my cheeseburger and they forgot to put it on. When I asked them to fix it, they gave me a cold slice of cheese in a tray. Insane
  • TC
    tori carter
    Oct 3, 2025
    3.0
    Had an online order a paid for a little cheeseburger and the sandwich was soaked in mustard and ketchup, had to be re made. Fries were cold...and now they have bags so you get half the fries than previous. For $18 for a small cheeseburger meal this was highly disappointing. Will never order pick up again.
  • JW
    Jen Wheeler
    Sep 23, 2025
    5.0
    Orders are completed correctly and fairly quickly. Service is good and the restaurant is clean.
  • RK
    R K
    Aug 16, 2025
    5.0
    Clean, family friendly, great food

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.