Brand Certified
Dunkin'
2.6(208 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
9200 Old Annapolis Rd, Columbia, MD
21045, United States
Certified by Dunkin' • Feb 22, 2026
(410) 740-6661
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Columbia, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
2.6
208 reviews
5 stars
60
4 stars
21
3 stars
8
2 stars
22
1 star
97
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food or drink preparations.
Staff Attitude
Feedback indicated a mix of positive and negative experiences with staff, with some customers praising friendly service while others reported rudeness and poor customer interaction.
Food Quality
Several customers complained about stale or poorly prepared food items, including donuts and sandwiches, leading to dissatisfaction with the overall food quality.
- SSStello Carnahan (Stello)Feb 13, 20261.03-4 months ago this place was fairly quick. Since then…no exaggeration it is 15+ minutes for black coffee. My worst trip was placing a drive thru order for black coffee and I sat at the window for 15 minutes. I watched the guy make 8 or so drinks and just kept putting them on the counter and then finally he came over. Bringing all 8 drinks to the counter…got a nice cold cup of coffee”hot coffee”. My most recent trip I ordered online 15 minutes ahead thinking I’d finally cracked the code…show up and there are 0 customers but 3 employees. My coffee wasn’t made yet. Told them my name and they said they’d make it now…then made an iced coffee instead of hot coffee…the good news is the coffee is pretty decent and consistent, service is just a total nightmare.
- SMStacy MenendezJan 31, 20265.0The employees here are so amazing!! Kind and helpful!! I don't know why their rating is so low. This lo
- NMNia McDonaldJan 9, 20262.0This Dunkin is easily the slowest most inefficient Dunkin in the area both inside and drive thru. The people are nice but they need to figure out how to function in this capacity or get more staff. It should not take 20 minutes to get a coffee.
- MAMariam A.Jan 5, 20261.0Very rude and useless ..
- MIMark IannatuonoDec 24, 20251.0Would rate them lower if I could. I love Dunkin, but this one is terrible!
Frequently Asked Questions About Dunkin'
What are the operating hours for this Dunkin' location in Columbia, MD?
This Dunkin' in Columbia, MD is open from 5:00 AM to 8:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services to make ordering convenient for customers.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Absolutely! You can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
What are some of the specialty items I can find on the holiday menu at this Dunkin'?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Latte, and Berry Sangria Refresher available during the holiday season.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location features a drive-thru to serve customers quickly and conveniently.
What meals are served at this Dunkin'?
This Dunkin' serves breakfast, lunch, and brunch menus to satisfy your cravings throughout the day.
What types of products and specialties are offered at this Dunkin'?
They specialize in espresso, coffee, donuts, breakfast sandwiches, and tea.
What are some nearby places of interest around Dunkin' at 9200 Old Annapolis Rd, Columbia, MD?
Nearby places include Recharge (a gym and physical therapy center), Baskin-Robbins (ice cream shop and bakery), and Howard County Circuit Court (government office).
How can I combine my visit to Dunkin' with a workout at a nearby gym?
You can stop by this Dunkin' before or after your workout at Recharge, a nearby gym and physical therapy center, to grab a coffee or breakfast sandwich.
Are there family-friendly options and amenities at this Dunkin' location?
Yes, this Dunkin' welcomes families and children and offers free Wi-Fi, dine-in, drive-thru, takeout, and delivery services.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website