Dunkin'

4.0
317 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Columbia, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7106 Minstrel Way, Columbia, MD
21045, United States

Hours

Reviews

4.0
317 reviews
5 stars
168
4 stars
67
3 stars
28
2 stars
13
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and quick service, while others report rudeness and inefficiency.

Order Accuracy

Many customers express frustration with incorrect orders and missing items, indicating a consistent issue with order fulfillment.

Cleanliness and Environment

Feedback on cleanliness is varied; some customers appreciate the remodeled space, while others report dirty conditions and cramped seating.

Product Quality

While some customers enjoy fresh and tasty food, others complain about stale donuts and poorly made drinks.

Staff Training

There are concerns regarding staff training and professionalism, with several reviews highlighting unhelpful or rude behavior from employees.
  • MS
    Mark Sibug
    Oct 23, 2025
    1.0
    I got an iced coffee here a few weeks ago and someone else picked up my order. The Indian guy possibly the owner got mad at me, because some other person picked up my order. I don’t know why he was angry at me. I just came in to pick my order!
  • BH
    Baba Harsh
    Aug 1, 2025
    2.0
    Went in Friday morning at 8:20am. They were so lost. My food was quick but my drink took 10 mins. Total time was literally 12 mins. That may not seem like a lot but that is wild for a coffee.
  • SS
    Stephan Sickle
    Jul 16, 2025
    5.0
    Very quick and friendly service!
  • BM
    Brent Murrell
    Jun 29, 2025
    5.0
    This Dunkin' is always busy and always speedy. All of the employees have been working here for years. I was glad to see that most everyone that started there came back after the remodel. I consistently go here for breakfast and consistently get the correctly made order. Love the remodel!
  • LB
    LaShae Brooke
    Jun 27, 2025
    5.0
    This is my GO TO location! I love their customer service, friendly faces and swift service! They are always very patient and helpful. The ONLY con is that there isn't a drive thru option. But that is no fault of the owners and not a negative reflection of the business itself. Suggested Order: Strawberry Dragonfruit refresher WITH Lemonade!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Columbia, MD?

Dunkin' in Columbia, MD is open Monday through Friday from 5:00 AM to 8:00 PM, Saturday from 5:00 AM to 6:00 PM, and Sunday from 6:00 AM to 6:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at the Columbia, MD location.