Dunkin'

4.1
419 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Columbia, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutNot available
  • Credit cardAvailable

Location

Dunkin'
10430 Shaker Dr, Columbia, MD
21046, United States

Hours

Reviews

4.1
419 reviews
5 stars
240
4 stars
84
3 stars
32
2 stars
24
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor service.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong flavors.

Food Quality

Several reviews mention subpar food quality, including stale donuts and poorly prepared sandwiches.

Cleanliness

Concerns were raised about hygiene practices, particularly regarding food handling without gloves.

Speed of Service

While some customers appreciate the fast service, others report long wait times and slow service during busy periods.
  • DK
    Dmytro Klopp
    Dec 30, 2025
    2.0
    Charging a dollar for water is un American. Also coffee is mediocre. Don't really want to come to establishments that charge for a cup of water. Dunkin is already mediocre as is.
  • MC
    Meredith Coon
    Dec 19, 2025
    3.0
    We order weekly from this location. Food, drinks and donuts. Lately every time we go to pickup they ask what we're waiting for. It seems like the system doesn't work well for orders containing drinks and food, the hot food comes out and the donuts and drinks get forgotten about. One time for over 20 minutes the hot food was ready with no sign of drinks and donuts. The bread is occasionally burned, last week our hot food order was completely wrong. This location seems to be going downhill.
  • MJ
    Mike Jimenez
    Aug 29, 2025
    5.0
    this place is the best!!! i come here every morning for the past 3 yrs and its exceptional service!! and yesterday the guy at the donuts just gave me 4 donuts for free!! like it dosent get better than that. highly recommend coming here it’s phenomenal!!
  • SS
    Sara Schreibstein
    Aug 20, 2025
    3.0
    This store often does not have the products that they advertise on their mobile app, and do not know how to change this. Other stores adjust what they have available on their app. They won't make it right when you question them on it, even though it is false advertising.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Columbia, MD?

Dunkin' is open Monday to Saturday from 4:30 AM to 7:00 PM, and Sunday from 6:00 AM to 6:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this location offers both delivery and curbside pickup services.