Dunkin'

3.3
269 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Columbia, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5485 Harpers Farm Rd, Columbia, MD
21044, United States

Hours

Reviews

3.3
269 reviews
5 stars
110
4 stars
36
3 stars
28
2 stars
23
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders.

Order Accuracy

There were numerous complaints about incorrect orders, with drinks and food often not made as requested.

Cleanliness

Multiple reviews highlighted poor cleanliness standards, including dirty surfaces and unsanitary conditions.

Staff Attitude

While some customers praised friendly staff, many others reported rude service and a lack of communication.

Product Availability

Customers expressed frustration over frequently being out of key items, such as donuts and certain drinks.
  • TH
    Timothy Holtan
    Oct 23, 2025
    1.0
    I ordered a hot chai latte and after driving away, my first sip revealed a large cup of steamed milk. Very disappointing - a $6 cup of hot milk. My attempt to call about it rolled to voicemail that was not setup. Unfortunately, I don’t live close and won’t be in the area again anytime soon. Ugh!!! Pay attention, people!
  • AO
    Araksan Omar
    Oct 13, 2025
    1.0
    I ordered an egg and cheese muffin and received the muffin cold, not toasted, the egg cold and the cheese of course cold. I was far from home when I saw this but I just expected better.
  • SF
    s fitzgerald
    Oct 7, 2025
    5.0
    I absolutely choose Dunkin's coffee over any other!!!
  • JD
    John Don
    Sep 28, 2025
    1.0
    Your going to be running late. Bathroom disgusting came in 9 am its 945 no food still im not exaggerating people are lining up outside. Dunking corperate needs to come and hire a company to clean these bathrooms and the whole store
  • HN
    Hessam Nabavi
    Sep 17, 2025
    1.0
    It doesn't take a lot to double toast a bagel and put some cream cheese on it but I guess it does. At this dunkin' donuts I asked the person who made the bagel, did you double toasted and she said no. Someone may be a manager that came in and said we're going to put in the oven and toast it for you with the cream cheese on it. I said no please don't do that make me another one and the manager said we don't have any more of the kind of the bagel that you want. So I got my bagel it was not toasted it was cold and it was terrible so I throw it away. I didn't ask for refund but I will never go back there. Excuse that I was given was this person who makes the sandwichs doesn't speak English. Is it my fault???? I gave it one a star but Trudy it needs minus 10 Stars.

Frequently Asked Questions About Dunkin'

What are the regular hours of operation for Dunkin' in Columbia, MD?

Dunkin' in Columbia, MD is open Monday through Friday from 5:00 AM to 3:00 PM, Saturday from 5:00 AM to 5:00 PM, and Sunday from 6:00 AM to 6:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, Dunkin' Columbia offers both delivery and curbside pickup services.