Brand Certified
Dunkin'
3.3(271 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
5485 Harpers Farm Rd, Columbia, MD
21044, United States
Certified by Dunkin' • Feb 22, 2026
(410) 997-2297
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Columbia, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.3
271 reviews
5 stars
111
4 stars
36
3 stars
28
2 stars
23
1 star
73
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Cleanliness
Multiple reviews highlighted poor cleanliness standards, with dirty surfaces and unsanitary conditions noted.
Staff Competence
Feedback indicated a lack of training and experience among staff, contributing to service issues and order inaccuracies.
Product Availability
Customers expressed dissatisfaction with frequently being out of stock on key items, particularly donuts.
Customer Experience
While some reviews mentioned friendly staff, many others reported rude service and a lack of customer care.
- SRStarBoy Ramses3 days ago4.0I had a great time here because of Grace.. she took care of me and made sure my needs were taken cared of.. she deserves a raise!
- AGArman GillJan 2, 20261.0This Dunkin’ Donuts is hands down one of the most poorly run locations I’ve ever experienced. The store appears to be staffed almost entirely by very young, inexperienced employees with no visible adult supervision or competent management. The result is nonstop chaos. Orders are consistently wrong, basic items are constantly out of stock, and delivery orders through DoorDash are an absolute disaster. They are always missing items, incorrect items, or orders simply not prepared at all. This isn’t a one-off issue; it’s a pattern. There is zero quality control, zero accountability, and clearly zero training. Customers are left paying full price for half-baked service while employees look confused and overwhelmed. That is not their fault it’s the fault of an owner and management team that clearly does not care. I strongly urge Dunkin’ Donuts corporate to step in and either replace the ownership/management immediately or shut this location down. It damages the brand and wastes customers’ time and money. Until there is real leadership, training, and oversight, this place should not be operating. Avoid unless you enjoy incorrect orders and frustration.
- THTimothy HoltanOct 23, 20251.0I ordered a hot chai latte and after driving away, my first sip revealed a large cup of steamed milk. Very disappointing - a $6 cup of hot milk. My attempt to call about it rolled to voicemail that was not setup. Unfortunately, I don’t live close and won’t be in the area again anytime soon. Ugh!!! Pay attention, people!
- AOAraksan OmarOct 13, 20251.0I ordered an egg and cheese muffin and received the muffin cold, not toasted, the egg cold and the cheese of course cold. I was far from home when I saw this but I just expected better.
- SFs fitzgeraldOct 7, 20255.0I absolutely choose Dunkin's coffee over any other!!!
Frequently Asked Questions About Dunkin'
What are the regular hours of operation for Dunkin' in Columbia, MD?
Dunkin' in Columbia, MD is open Monday through Friday from 5:00 AM to 3:00 PM, Saturday from 5:00 AM to 5:00 PM, and Sunday from 6:00 AM to 6:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, Dunkin' Columbia offers both delivery and curbside pickup services.
What special beverages or menu items are featured during the holiday season at Dunkin'?
During the holiday season, Dunkin' offers their new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and a new Berry Sangria Refresher.
Can I order ahead using a mobile app for Dunkin' in Columbia, MD?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast and convenient grab-and-go experience.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch meals at the Columbia, MD location.
What specialties are offered at Dunkin' in Columbia, MD?
This Dunkin' location specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Are there nearby restaurants where I can explore different cuisines around Dunkin'?
Yes, nearby you can find Hunan Diamond (Chinese/Asian cuisine), Zapata's (Mexican cuisine), Papa John's Pizza, and McDonald's for various fast-food options.
What nearby amenities can I visit before or after stopping by Dunkin'?
Close to Dunkin' are places like Strands II hair and beauty salon, Fulton Bank, and Harper's Choice Village Center shopping center for additional errands or relaxation.
Are there nearby transportation or service locations that might help customers visiting Dunkin'?
Yes, there are multiple ATM locations nearby such as American Crypto Bitcoin ATM and Truist ATM, as well as nearby banks like Columbia Bank and Fulton Bank which may be useful for customers.
Does Dunkin' in Columbia welcome families and children?
Yes, Dunkin' Columbia welcomes families and children, providing a friendly and accommodating environment.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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