Domino's Pizza

3.1
400 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Columbia? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 9400 Snowden River Pkwy # 23.

Location

Domino's Pizza
9400 Snowden River Pkwy, Columbia, MD
21045, United States

Hours

Reviews

3.1
400 reviews
5 stars
168
4 stars
35
3 stars
22
2 stars
21
1 star
154

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including long hold times, rude staff, and unresponsive management.

Order Accuracy

Frequent complaints about incorrect orders, including wrong toppings, missing items, and failure to follow special instructions.

Food Quality

Inconsistent food quality with reports of undercooked pizzas, burnt items, and insufficient toppings.

Staff Performance

While some staff were praised for their friendliness and patience, others were criticized for being overwhelmed and unprofessional.

Delivery Issues

Numerous reviews highlighted problems with delivery, including late arrivals, cold food, and incorrect delivery addresses.
  • JJ
    Julianne
    Nov 5, 2025
    1.0
    I order from this local dominos at least once a week because my son likes their pizza but the quality of the pizza is poor. It also takes a long time to get your order. Today I ordered at 5:15, then at 5:43 it was at quality control check past when I wrote this message 40 minutes later. When I realized it was taking exceptionally long I called the store but they refused to answer the phone. I waited on hold for 25 minutes before hanging up and trying again. At the time I’m writing the message I have already been waiting an additional 17 minutes to talk to someone and my pizza is still at quality control and has not yet been sent out for delivery. I also just saw a commercial that said I was supposed to get a $6.99 for two pizzas deal but that coupon was not available for the store. At this point I’m going to have to drive to the store for the pizzas even though they charged me for delivery and can’t give you a refund from the website. They can only give you a store credit for calling in, but again, they don’t answer the phone. I’m asking for fresh pizzas when I get there which will mean ill have to wait even longer and so will my 8 year old son. Their phone message which repeats while you’re on hold forever is also torture.
  • DP
    Dee Price
    Oct 30, 2025
    1.0
    Great store. But would be nice to get everything i paid for. Especially when it comes to sauces WE pay for. Then there are 4 employees in the sotee yet no one will answer the phone. So I can get my items they forgot to put with my order. Picture below. Of 3rd call made. Waited on the first 2 calls for 32 minutes. Gave up at this point. Will not have any money spent woth these thieves again A total of 1hr 45mins on hold separate calls trying to simply get the items I paid for and was not provided for pick up. No one answers the phone. Call customer support and sat on a "separate phone with them" for 10 mins. So they could hear for themselves no one answers the phone.
  • JW
    jasmine williams
    Oct 26, 2025
    5.0
    The young lady at the front was very patient. It was really overwhelming. She was polite, patient and very apologize for the delays.
  • LM
    lovely myia
    Oct 26, 2025
    5.0
    The lady in there was very nice, today they were very busyy, she was the only one really working and satisfying the customers needs. She definitely needs a raise on how hard she was working.
  • AA
    Adam Aaron
    Oct 26, 2025
    1.0
    I waited 56 minutes but still saying 25 to 30 minutes. The person in charge is asking I should cancel the order because they are short staffed. It will be my last order ever from this location.

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's offer at the Columbia location?

Domino's in Columbia offers Specialty Pizzas and options to build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the delivery hours for Domino's Pizza in Columbia?

Delivery is available daily starting at 10:00 AM. Monday through Thursday and Sunday, delivery ends at 1:00 AM; on Fridays and Saturdays, delivery ends at 2:00 AM.