Business Details
About
Mexican Restaurant
Chipotle Broken Land Pkwy is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.6
214 reviews
5 stars
106
4 stars
32
3 stars
10
2 stars
15
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, with unfriendly staff and issues with order accuracy.
Food Quality
Inconsistency in food quality was noted, with some customers experiencing bland or improperly cooked items.
Portion Sizes
Numerous reviews mentioned small portion sizes, leading to dissatisfaction regarding value for money.
Cleanliness
The restaurant was frequently praised for its cleanliness, although some reviews noted issues with trash in the dining area.
Drive-Thru Experience
The drive-thru feature received positive feedback for its convenience and efficiency.
- HSHala SahliNov 13, 20252.0The service here is terrible, the people working are so rude. Every time I pull up to the pick up the ladies are so rude like they are all miserable working there and take it out on every customer. Just take the extra time and go to Dobbin where they are at least friendly.
- BWBritteney WilliamsNov 11, 20251.0Worst chipotle ever!!! The ppl are rude (mainly the big girl with the glasses) and they have an attitude making your food, ESPECIALLY the heavy set girl with the glasses, they really need to put her in the back!!!!! ASAP!!! Everyone I know who's gone there complains about her!!! BRING THE PPL BACK WHO USE TO WORK THERE!! THEY WERE SO PLEASANT!! 🗣️And nobody wants a half portion bowl paying full price!
- ASAlejandro S.Nov 4, 20255.0Excellent always! Crew absolutely friendly, the place is super clean and food is good. Great location
- BCBianca CooperOct 12, 20251.0This was the best chipotle in Columbia, MD before January 2025, take a hint, the entire staff who were hardworking, kind and accommodating people are no longer there. Today the black beans were dry and mushy like refied beans, asked for new ones and was told they had to make them they didn’t have any ready. Mind you they were at the tail end of their current batch. Secondly I asked for a guac on the side and the woman, yt, could barely get it off the spoon and then she tried to close the lid. The kind woman at the register took over and helped her after I had to complain. This is unacceptable!
- MEMelissa EspositoOct 6, 20252.0I’ve ordered many times since the store first opened. And usually the food quality has been very good. But today after eating food delivered from this location I spent the night with stomach upset and eventually I had to vomit. Felt better after that. But since nothing tasted bad I suspect they aren’t keeping surfaces or their hands clean.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Broken Land Pkwy serve?
Chipotle serves customizable Mexican fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours of Chipotle Mexican Grill on Broken Land Pkwy?
Chipotle is open every day from 10:45 AM to 11:00 PM.
How can I order food from Chipotle Mexican Grill on Broken Land Pkwy?
You can order online through their official ordering website or app, including apps like Chipotle's iOS app and the order.chipotle.com website.
Does Chipotle Mexican Grill on Broken Land Pkwy offer a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
Where is the Chipotle Mexican Grill located on Broken Land Pkwy?
It is located at 9851 Broken Land Pkwy, Howard, Columbia, MD 21046, USA.
What is the contact phone number for Chipotle Mexican Grill on Broken Land Pkwy?
The main phone number is +1 667-678-2099.
Are there other restaurants near Chipotle Mexican Grill on Broken Land Pkwy?
Yes, nearby restaurants include Mahana Fresh (a vegetarian/health food restaurant), Jersey Mike's Subs (a sandwich shop and caterer), and Anegada Delights Caribbean Cuisine.
What nearby businesses can I visit around Chipotle Mexican Grill on Broken Land Pkwy?
There are various nearby businesses including FitzGerald Financial Group (mortgage lender), Adecco Staffing (employment agency), and Maple Lawn Cosmetics (beauty salon and medical spa).
Can I find healthcare services near Chipotle Mexican Grill on Broken Land Pkwy?
Yes, nearby healthcare providers include Total Pain Care (medical center and spa), Dr. Benjamin Elgamil (podiatrist), and BodyWise Physical Therapy and Acupuncture.
Where can I follow Chipotle Mexican Grill on Broken Land Pkwy on social media?
You can follow them on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), YouTube, LinkedIn, and Pinterest for updates and more information.