Chipotle Mexican Grill

3.6
1855 reviews
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About

Mexican Restaurant
Chipotle Columbia is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6181 Old Dobbin Ln, Columbia, MD
21045, United States

Hours

Reviews

3.6
1,855 reviews
5 stars
758
4 stars
443
3 stars
211
2 stars
108
1 star
335

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and dismissive behavior from staff, with many feeling rushed and unacknowledged during their orders.

Portion Sizes

Numerous reviews highlighted consistently small portion sizes, with many customers feeling they were not receiving value for their money.

Food Quality

While some customers enjoyed the food, many noted a decline in quality, with complaints about blandness, over-salting, and even food safety issues.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and food prep areas.

Customer Experience

Overall, the dining experience was marred by long wait times, incorrect orders, and a lack of accountability from management.
  • LC
    Lynnett Cook
    Nov 14, 2025
    1.0
    Leal was very rude and very unsanitary. She was not friendly and very impatient. She treated my food like trash. I will not return!!
  • DO
    David Ordonez
    Nov 5, 2025
    5.0
    I had an awesome experience at this Chipotle location in Columbia, MD. The food was fresh, the restaurant was clean, and the staff was super friendly and quick even during the lunch rush. My bowl was made just how I like it, and everything tasted delicious. You can tell the team takes pride in their work and really cares about customer satisfaction. I’ll definitely keep coming back — this is one of the best Chipotle locations I’ve been to!
  • AA
    April
    Oct 29, 2025
    4.0
    The food was hot & tasty & had all the ingredients but the staff rushed us too much. They didn’t acknowledge when I asked for side of sour cream or large queso so wasn’t sure they heard me before hustling me down to next station. Rang us up for large drinks instead of even asking what size. There wasn’t even a long line.
  • AM
    Alexander Molina
    Oct 28, 2025
    1.0
    La comida estaba muy salada y la atención al cliente por el suelo deben de ser más humildes estés es mi segundo día probando la comida de estád localidad y me salió igual salada la comida.
  • KN
    kyra norris
    Oct 24, 2025
    1.0
    If you’re going to rush me and yell at me then my food should at least look edible. Bad service, to many people on the line trying to do to many things. My burrito was barely wrapped and leaking before I could get to it.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Columbia offer?

Chipotle Columbia offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.

What are the operating hours for Chipotle Mexican Grill in Columbia?

Chipotle Columbia is open daily from 10:00 AM to 11:00 PM.