Buffalo Wild Wings

Reviews

• MR

  Mike Rice

  Jan 1, 2026
  4.0
  Just left BWW location in Columbia,MD. The service was good, Charlie took our orders and came around to ask us if we needed anything else. I think she was also working the bar area, but we did not wait for an extended period of time to be seated or served.
• SD

  stefany devoto

  Dec 30, 2025
  1.0
  I ordered my food to go with my husband. They told us we would wait 20 minutes, but we waited almost an hour, and they still hadn't given us our order despite our repeated requests. When we tried to cancel our order, that's when they finally started looking for it. Terrible service; it's unbelievable to wait so long for a burger and wings.
• KV

  Kimberly Viola

  Dec 28, 2025
  1.0
  I’d give them 0 stars if I could. My husband, myself, and our three kids (ages 2-8) went in. We were seated fairly quickly and then sat there for 3O min unserved. After about 20min someone asked us if a server had been over, when we said no, she said she would go get someone. We waited another 10min and when no one showed up we left. There were 7 tables around us all of which had servers come over multiple times while we sat there. My husband tried to flag someone over at one point, she looked directly at him and walked away. It was a horrible experience.
• RR

  RG

  Dec 27, 2025
  1.0
  HORRIBLE! Don’t waste your money at the Columbia Crossing location! Finally, went back 3 years later, after a horrible experience last time when the bartender didn’t know how to make drinks on THEIR menu! Took 20 minutes to be seated, 15 minutes to place order with waitress, even though the place was slow! Ordered appetizers when we ordered drinks, came out 40 minutes later with entrees. None of the entrees were made how they were ordered. Sent them back and had to wait another 25 minutes. Spoke to manager to have entrees removed from check that we clearly didn’t get, check came with them still on it. Waitress came out with food after we already cleared modified check and was getting up to leave. The whole experience was terrible! I don’t really write reviews like that but this location is a complete waste! Save your money and go elsewhere, I will NEVER EVER waste a dime of my money at the Columbia Crossing location AGAIN!
• CP

  Chelby Patterson

  Dec 7, 2025
  1.0
  DON'T WASTE YOU MONEY HERE. Today I put an order coming from work in Westminster to Columbia where I live. Have them more then enough time to finish my food. Arrived and shocker is not done, yes its Football season but it wasn't even that busy for my food not be done along with 3 other whose pick time was 12:40 and mine was 12:50. For them to get there cos at 1ish. I asked for a refund the female (Alisha Elliot) who said she was "manager" she could help me. As I stated to explain my frustration she told me be quiet she didn't want to hear it. SHE THEN WALKED OFF TO THE BACK with me receipt TO TALK TO SOME GUY. I say excuse me I esky my receipt. FINALLY the guy she was talking to comes out and I ask for my receipt. The guy (Devin Smith) with an attitude. I asked what we were waiting for and the female replied he is another manager, and he doing my refund and as I start to say why doughnut you say that before walking away.... the dude raises his voice and say don't Ralph to her like that and she still going on at the mouth. After writing something on my receipt I went to ask what's this... the dude went off yelling and being disrespectful I lost it. One calm sensible employee ushered the guy "manager" off and explained the receipt to me. I then tried to called Corporate 5 times my call was disconnected. The quality of Buffalo Wild Wings customer service has gone down badly in the last few years with this location. To add this isn't my first issue with them, it's my second probably in a manner of months. This need to get better, it just don't waste your money.

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