Taco Bell

3.8
786 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 8428 Baltimore Ave. in College Park. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
8428 Baltimore Ave., College Park, MD
20740, United States

Hours

Reviews

3.8
786 reviews
5 stars
361
4 stars
180
3 stars
110
2 stars
34
1 star
101

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and disrespectful treatment towards customers and delivery drivers.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and inadequate portion sizes.

Parking Issues

Several reviews warned about aggressive towing practices in the parking lot, leading to customer frustration and dissatisfaction.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported unsatisfactory taste and preparation.

Management Concerns

Multiple reviews pointed to management issues, including unprofessional behavior and lack of responsiveness to customer complaints.
  • EB
    Ember Behrends
    Dec 20, 2025
    1.0
    AI voice assistant taking orders is terrible. I shouldn't have to navigate a bad voice menu to order food
  • JC
    Jean St Cyr
    Dec 18, 2025
    1.0
    I’ve experienced repeated disrespect at this Taco Bell, both as a delivery driver and as a regular customer. Staff often treats me differently once they realize I’m a driver, and I’m given looks and attitudes that make me feel unwelcome. I don’t speak Spanish, and there have been multiple times where employees speak among themselves while staring or laughing, which makes the environment uncomfortable and unprofessional. This happens especially during the night shift. Everyone deserves basic respect, regardless of who they are or why they’re there. There is one tall male employee and one female employee (She must be new) who consistently show respect and professionalism, and I appreciate them. Unfortunately, the rest of the staff’s behavior overshadows that. Management seriously needs to address customer service and how drivers and customers are treated.
  • RD
    Rose Deguet
    Nov 15, 2025
    5.0
    love taco bell. spicy potato soft taco with diablo sauce is the best
  • AG
    Alekhya Ghosh
    Oct 20, 2025
    2.0
    I mentioned in the order to provide some packets of sauces, I didn't get a single one. Also, didn't like the taste a lot.
  • JB
    Joe Brewer
    Aug 11, 2025
    1.0
    STOP TOWING CUSTOMERS CARS! The night shift male manager obviously has some sort of deal with the local tow company because they are towing every time he is there. There are no signs saying anything about a tow away zone and if you are parked behind the building they will tow you when though you are a customer.

Frequently Asked Questions About Taco Bell

What are the drive-thru hours at Taco Bell on weekends?

On Saturdays and Sundays, the Taco Bell drive-thru at 8428 Baltimore Ave. in College Park is open from 8:00 AM to 3:00 AM.

Where is Taco Bell located in College Park, MD?

Taco Bell is located at 8428 Baltimore Ave., College Park, MD 20740, USA.