Dunkin'

3.6
544 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve College Park, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9701 Baltimore Ave, College Park, MD
20740, United States

Hours

Reviews

3.6
544 reviews
5 stars
221
4 stars
111
3 stars
73
2 stars
34
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and efficient staff while others report rude and unprofessional behavior.

Cleanliness

The store is generally noted for being clean, although some customers reported unsanitary conditions and flies near food items.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food preparation.

Product Availability

Frequent complaints about limited menu items and unavailability of popular items, especially during peak hours.

Staff Training

There are significant concerns regarding staff training and management, with calls for better customer service skills and operational efficiency.
  • YE
    Yamal Events
    Nov 3, 2025
    5.0
    They are so friendly I love to pick up from this branch
  • GC
    German Catin
    Oct 12, 2025
    2.0
    5/6 of the drinks were bad, only one of the drinks was good and when I was waiting for the worker to get my donut there were flies near and some on the donuts which was disgusting like why is there even flies near the donuts- anyways other than that the service was “ok” I guess
  • JG
    Jonathan Gomez
    Sep 20, 2025
    3.0
    Genial
  • LL
    Latrell
    Aug 23, 2025
    1.0
    Service was horrendous, there was a homeless guy outside touching himself and when I finally came inside some called me a terrible thing that starts with a r and ends with a d
  • AG
    Andy G
    Jul 16, 2025
    5.0
    I had a great experience at this Dunkin’ Donuts location! The store was exceptionally clean from the floors to the counters, everything looked well-maintained and inviting. The staff was friendly, fast, and super helpful with my order. You can really tell they take pride in their customer service. My coffee and breakfast sandwich were fresh and delicious. I’ll definitely be coming back!”

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in College Park, MD?

Dunkin' in College Park is open daily from 5:00 AM to 8:00 PM.

What new holiday beverages does Dunkin' offer this season?

This holiday season, try the new Cookie Butter Cloud Latte, along with the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.