Giant Food

4.3
466 reviews

About

Grocery StoreGiant Food
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Giant Food
11399 York Rd, Cockeysville, MD
21030, United States

Hours

Reviews

4.3
466 reviews
5 stars
277
4 stars
112
3 stars
41
2 stars
12
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with staff, ranging from helpful and friendly to rude and unprofessional, particularly in the pharmacy and checkout areas.

Store Cleanliness

While many customers noted the store is generally clean and well-stocked, some reported issues with cleanliness in certain aisles and the seafood department.

Product Quality

Customers praised the quality of fresh produce and bakery items, but there were complaints about spoiled meat and moldy bread.

Checkout Experience

Several reviews highlighted long wait times at checkout and issues with self-service registers, leading to frustration among customers.
  • RW
    Rebecca White
    Dec 6, 2025
    5.0
    Great food here and everyone is very nice and helpful here and delicious cakes from the bakery.
  • RB
    Robert B.
    Nov 5, 2025
    5.0
    Great location with everything you need!
  • BH
    Brittany Hinkle
    Oct 14, 2025
    1.0
    Lady in customer service position answered phone multiple times without hello and hung up or put music straight on. Very unproffesional. Also waited way to long for my pick up order and had to head inside and see what was going on.0
  • SB
    Sinnamin Brown
    Sep 22, 2025
    1.0
    First off, Emily the cashier was unfriendly. No greeting, no have a great day, nothing. I only had 3 regular items and 4 packs of sodas. She didn't even come around to scan the sodas and she made me do it myself. Ok..... that's not even the point. The cashier wouldn't honor the sale price for my sodas. I pulled it up in the app and told her what the signs in the store said and they still wouldn't honor it. Instead of asking for a manager she asked a coworker and they were both too lazy to check. They basically ignored my proof. I had my children with me so I just checked out and left. I won't be returning to this location.
  • PF
    Patrick Fitzsimons
    Sep 8, 2025
    5.0
    The employees here are very helpful, respectful and professional. I had a shopping cart fulled to the brim with products. The cashier Mrs. D assisted in bagging all the purchased items with diligence and kindness. Another Employee Mr. A then helped me load my large stock of groceries into my car. The quality of the products is excellent. Many compliments were given to the vegetables and produce.

Frequently Asked Questions About Giant Food

What are the operating hours of Giant Food in Cockeysville, MD?

Giant Food in Cockeysville, MD is open daily from 6:00 AM to 10:00 PM.

Does Giant Food offer pickup and delivery services?

Yes, Giant Food offers both in-store pickup and delivery services, including safe curbside pickup and contactless delivery in the area.