Five Guys

4.1
459 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 10015 York Road in Cockeysville is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
10015 York Road, Cockeysville, MD
21030, United States

Hours

Reviews

4.1
459 reviews
5 stars
255
4 stars
96
3 stars
48
2 stars
20
1 star
40

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff for being friendly, accommodating, and efficient, contributing to a positive dining experience.

Food Quality

The burgers and fries received high marks for being delicious and fresh, although some customers noted issues with order accuracy and food temperature.

Pricing Concerns

Many reviews mentioned that the prices are considered high, leading some customers to question the value for money.

Cleanliness

The restaurant was frequently described as clean, although there were occasional mentions of sticky floors and other minor cleanliness issues.

Service Issues

Some customers reported poor service experiences, including long wait times and incorrect orders, which detracted from their overall satisfaction.
  • BM
    Bill McMahon
    4 days ago
    2.0
    Normally I would give 4 stars for this 5 guys but they messed up our order - cheeseburger with no cheese and a bacon cheeseburger that was supposed to have 2 patties not 1. For $65 dollars for a family of 4 I expect to get what we ordered. Unacceptable. 5 guys has definitely declined over the last 20 years and at their price point they need to do a better job.
  • JA
    Jerka Aranda
    Dec 30, 2025
    1.0
    I didn’t monde paying what this cost bc of the flavor and quantity but after today I won’t becoming back. Cashier Valeriia R according to the receipt, if not her then whoever worked 12/30 at 19:59 and wear glasses,was so darn rude. She rolled her eyes at my husband and I while we were talking and mocked me because he mispronounced a word because I stuttered. The fries now come in a small bag and burnt even thought I asked for large fries so not worth 9 bucks. And there’s no peanuts.
  • RT
    Ronald Tardanico
    Nov 25, 2025
    5.0
    Excellent Staff - Friendly, Accommodating & Efficient, 3 Qualities not often found in the service /restaurant industry anymore ❗️11/25/25 14:00
  • JJ
    jamesofbmore
    Sep 28, 2025
    5.0
    The $13.99 little combo is a great value, with a made fresh burger juicy and delicious, and even though it says "little fries" you get enough for a meal, and they taste like a baked potato. And the crew are always great, friendly. About the same price as McDonald's or burger king but a hell of a lot better. Just no drive thru. Fresh food in less than 7 minutes.
  • SG
    Sheila G
    Aug 21, 2025
    4.0
    So unfortunately I couldn't give them fives across the board and it's not really big deals but it is something that they need to work on came in and the cashier must have been getting ready to leave for her shift so she took my order without a problem gave me my ticket and she forgot to give me my cup, let's discuss the food and how it was being prepared the gentleman that was behind it did an excellent job making my food and everybody else's that I was able to stand and watch. His area was cleane each time he made a sandwich he made sure that he cleaned off the grill in between each one, when he finished one sandwich the way he communicated with the young lady that was working with him was great they did an excellent job working together. Now the floors are really really sticky you feel like you're sliding the whole time you're trying to walk.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.