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Wingstop

3.5
(410 reviews)

Business Details

7706 Old Branch Ave., Clinton, MD
20735, United States
(301) 265-5014
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Clinton Old Branch Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
7706 Old Branch Ave., Clinton, MD
20735, United States

Hours

Reviews

3.5
410 reviews
5 stars
193
4 stars
49
3 stars
45
2 stars
23
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful during interactions.

Food Quality

Customers reported inconsistent food quality, including cold, undercooked, or improperly prepared items, leading to dissatisfaction.

Cleanliness

Concerns were raised about cleanliness and sanitation practices among staff, particularly regarding food handling.

Management Issues

Several reviews mentioned unprofessional behavior from management, contributing to a negative customer experience.
  • JJ
    Jacques
    6 days ago
    5.0
    They food is really good highly recommended 10/10 and there fries are rlly crunchy and crispy.
  • DD
    Dawn
    Jan 20, 2026
    1.0
    My daughter and I stopped in for a quick dinner while running errands and ordered the Korean and Hot wings. The wings were not crispy at all—soft, rubbery, and disgusting on the outside. Soggy chicken skin is vile, and that’s exactly what we were served. The wings were excessively messy, no wet naps were offered, and the paper packaging was soaked through, which only made the experience worse. The careless packaging made it obvious that quality and presentation were not a priority once the food left the counter. The overall atmosphere was equally disappointing. Most of the associates appeared disengaged. One employee was adding ice to the drink machine and completely ignored me when I spoke to him. Another female employee was seated at a table working on what appeared to be schedules, yet there was no acknowledgment of guests whatsoever, head down zero ownership. One associate was working the fryer and was clearly busy, which I understand. The cashier, however, did a great job. I had to ask another employee who walked behind him to slide my bag forward from the many completed carryout orders sitting out on open display which he, the ice guy, ignored reacting to. That raised a serious concern for me: how long were those orders sitting there, and how is food safety and temperature being monitored? At what point does anyone decide food needs to be remade instead of handed off? This was my second visit, and I only returned because a manager had previously EMAILED me a $5 certificate after an earlier disappointing experience. NO PHONE CALL, NO QUESTIONS, NO GENUINE CONCERN. Nothing has improved. I attempted to complete the online survey, but the required information was not included on the mobile receipt. If a paper receipt was provided, it went in the trash with the food. That made it unnecessarily difficult to provide feedback. The fries were the only decent part of the meal, and even those were cold by the time we arrived home. This has been a repeated and sad disappointment. I am requesting a full refund for giving this location another chance. Do NOT offer me a gift card or incentive. I’m done and will NOT be back.
  • GJ
    Guy Williams Jr
    Jan 6, 2026
    5.0
    Ordered lunch to-go and, no joke, was one of the best Wingstop orders I’ve had. And I’ve had Wingstop in multiple different states countless amount of times. Had a 10piece bone in, 4pc tender, and 5pc Cajun corn and everything was done perfectly. All wings were good sized and sauced, seasoned, and cooked just right. Cajun corn was super well seasoned too. Shoutout to the management and staff at this location for having a good establishment. The one in Waldorf needs to take notes diligently cause it’s straight dog water. Will go the extra distance to come to this one.
  • LK
    Lexa K
    Dec 20, 2025
    1.0
    Picked up 12/20 5:40pm Clinton location- Used to like coming to this Wingstop but not anymore. Young girl with box braids prepping and bagging food started scratching her scalp and touching her hair while going back to prep orders. I asked the young lady if she could please wash her hands before going back to prep food but she did nothing but get an attitude and try to argue with me while going back to prep orders. I’m not arguing with no one about CLEANLINESS and proper SANITATION. Why do you have a problem with running your hands under some water? She even refused to wear gloves! Ma’am please wash your hands and wear gloves. If not for us, the customers, but for your health and safety as well. It’s disgusting and quite sad to witness workers not wanting to properly sanitize. Hope the young lady learns humility soon and take proper precautions for the future. Til then, I’m good
  • DC
    Daissan Colbert
    Dec 13, 2025
    1.0
    I placed a delivery order and the order was missing a large order of fries. I called for a refund for the missing fries. The manager flat out refused to refund the order and said I had to come in another day to get the fries. There was also no ability to redeliver the fries. To tell a delivery customer, who paid for delivery, that they need to come in to pick up their order is ridiculous. A simple refund would solve the mistake. But instead you inconvenience the customer! Why is this generation so poor at resolving issues appropriately?

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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