Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Food Quality
Many customers reported receiving cold, stale, or incorrect food orders, leading to dissatisfaction with the overall food quality.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty dining areas and improper food handling practices.
Operational Issues
Customers experienced issues with the restaurant being closed during posted hours, long wait times, and missing items from orders.
AH
Auriana Hollister
1 day ago
1.0
Google says open until 1:30am… they weren’t taking orders at midnight even though they were in there at the drive thru
CA
Connie Andrews
Jan 2, 2026
2.0
Baked potato was barley warm & chili was like soup
SW
Steven on The Water
Nov 26, 2025
1.0
Its 11pm. Place is closed.
SB
Sherrie Brown
Oct 27, 2025
1.0
Although the food was tasty - we ordered a pecan salad, chili, a cheeseburger & drink at the drive- thru window at approximately 9:15pm; when we asked for a receipt for our credit card purchase that’s when the atmosphere of the whole experience changed!!! IDK what was up but we were told we had to wait two hours for their system to restart to get a receipt for our purchase & the order window was slide closed in our faces when we tried to get a clear explanation of what was going on. Stella the cashier who took our order began running around inside as if we had asked for something out of the ordinary. So we pulled our vehicle up from the drive- thru & waited for a few minutes wandering why Stella was so agitated & she didn’t give an explanation - one of her co-workers ( a male) who explained we had to wait two hours for their system to restart to get a receipt.After about 10 or 15 minutes after we pulled up from the drive - thru window another male approached our vehicle outside after we requested to speak to a manager or Supervisor at the drive - thru; he produced a receipt for the items purchased but it didn’t show the purchase being a credit card purchase, however greatly dissatisfied with our experience (mother & daughter)we drove away & thanked him that we didn’t have to wait two hours. Still Confused!!!
CC
Chevyboy
Oct 25, 2025
1.0
I can now see why this location gets 1 star ratings.. I Ordered $7 biggie bag with double stack. I asked can my fries and nuggets be hot 🔥. And I asked for ketchup and BBQ sauce . Of course when I got my food. Everything was cold. I gave back the fries, they cooked more. when I was given the fries thru the drive thru window with no bag..The hot oil was still dripping from the bottom of the container.I still did not get any ketchup, BBQ sauce or napkins.. This will be the Last time I will goto this Wendy's.