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McDonald's

3.5
(987 reviews)

Business Details

(301) 868-8736
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6515 Old Alexandria Ferry Rd, Clinton, MD
20735, United States

Hours

Reviews

3.5
987 reviews
5 stars
351
4 stars
221
3 stars
167
2 stars
71
1 star
177

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, particularly in the drive-thru, with long wait times and orders taking too long to fulfill.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Customer Service

While some staff were praised for being friendly and helpful, many reviews noted poor customer service, including rudeness and lack of attention from employees.

Cleanliness

Some customers appreciated the cleanliness of the restaurant, but others reported unsanitary conditions, particularly in the bathrooms.

Management Issues

Several reviews pointed to poor management and staffing problems, suggesting that the location is understaffed and lacks effective oversight.
  • BL
    brian legeer
    Feb 19, 2026
    1.0
    Stood in line for every five minutes.No one come to the counter. Horrible customer service
  • AA
    Akairyuhi
    Feb 5, 2026
    1.0
    I arrived to this location at 11:30, and they have the lobby closed when their sign clearly says midnight. Another customer stated that staff says that they close the lobby at 11, but allow customers to remain in the lobby until midnight. I walk to the location because I don't have a car, and they said they can't serve walk up customers in the drive thru window. This is bad practice by the staff because they are refusing service to customers, and breaking policies by closing before stated time without advance notice.
  • DG
    David Gandia
    Nov 21, 2025
    2.0
    Use to be good, the last two months it’s been the slowest McDonald’s ever. My grandmother has dementia and is slow…this is McDonald’s is slower.
  • NW
    Nicki Wade
    Nov 14, 2025
    3.0
    Slow as hell
  • JG
    Joseph Gavin
    Oct 21, 2025
    5.0
    Jennifer is a excellent person to be working the counter, her service to the customers was amazing. She is a ture asset to your company. Thank you for your attention to details and your customers.

Frequently Asked Questions About McDonald's

What are the drive-thru hours at McDonald's in Clinton, MD?

The drive-thru at McDonald's in Clinton, MD is open 24 hours a day, every day of the week.

Can I get delivery from McDonald's in Clinton, MD, and what are the delivery hours?

Yes, delivery is available from 5:00 AM to midnight Monday through Thursday, 5:00 AM to 3:59 AM on Friday and Saturday, and 5:00 AM to 1:00 AM on Sunday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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