McDonald's

3.5
1449 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8905 Stuart Ln, Clinton, MD
20735, United States

Hours

Reviews

3.5
1,449 reviews
5 stars
512
4 stars
327
3 stars
230
2 stars
137
1 star
243

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food being served.

Service Quality

Customer service was frequently described as poor, with rude staff and unprofessional behavior noted in multiple reviews.

Speed of Service

Numerous reviews mentioned slow service, with long wait times for food and orders not being fulfilled in a timely manner.

Food Quality

Several customers experienced issues with food quality, including cold or undercooked items, and complaints about old or stale food.

Safety Concerns

Some reviews highlighted safety issues, including loitering and threatening behavior from neighborhood kids, making customers feel unsafe.
  • CS
    Cree Smith
    4 days ago
    1.0
    Are you black? Do you eat at McDonald's? If you answered "yes"... Are you ready for a rude and unprofessional experience? Are you ready for racist treatment by management and some employees? If you answered "yes"... Stop here and spend your money! I have given this McDonald's two tries, and both times the experience was horrible. Evert, the Manager, is not just rude and unprofessional, but he definitely does not like or care for black people! Stopped in [again] this morning for breakfast. As I stepped in, there were about 9 people waiting. One was an elderly woman needing assistance with placing her order. As I approached, she advised she had been standing there 20min trying to get someone to help her. Watching one of the employees continue to hand out other orders, and ignoring the elderly woman, I asked if someone could assist us. I was ignored. I, then, stopped the employee and asked if someone could take our order. The employee rudely told us to order at the kiosk. I explained my order (#3 Bacon egg and cheese meal - add sausage) couldnt be customized at the kiosk, and needed to be ordered at the register. The employee rolled her eyes, started talking to Evert in Spanish, and kept putting orders on the counter, calling numbers, and immediately walking away. Every ignored EVERYONE waiting trying to get anyone's attention; ALL BLACK PEOPLE! He ended up walking into the dining room, and I attempted to get his attention to which he very clearly told me "Get out my face. I'm busy." Everyone was appalled. He went outside, came back in, and I attempted to show him I couldnt place the order I wanted on the kiosk. He walked passed me and said "You people are slow. You dont know how to press buttons?", and continued to the kitchen. More people entered. At this point the lobby has well over 15 of us standing there. Some were trying to find out about their order. Some were trying to get incorrect orders/items corrected. And, the rest of us were simply trying to order. Someone who appeared to be Hispanic approached the counter, and was IMMEDIATELY addressed, conversed with, and assisted... got their order taken... and within a few minutes had their food and wss on their way. As you can imagine, people started going off. Evert, yelled towards us in Spanish waving his hands as if to tell us we could simply get out. Eventually, the employee came over to finally assist the elderly woman. Then, she assisted me with my order. Once I placed my order, she saw and realized I couldnt order it on th3 kiosk or the app, and she apologized. She went on to tell me Evert yells and curses at them, he refuses to schedule or hire more people, and they are left running shifts short all the time. She felt so bad she did throw in an apple pie. Evert however continued to refuse to speak to ANYONE trying to get his attention. My first experience here was very similar, but this visit was far worse... to the point people started recording them trying to speak to him and him ignoring us all. Baddah... bah... bah... bahhh... I ain't lovin it!
  • JW
    John Williams
    Nov 24, 2025
    1.0
    This McDonald's has the worst people who deliberately will give you a messed up order just to get you out of the drive thru. Two different occasions in a weeks time I ordered double cheeseburgers and the give me singles. They are that incompetent.
  • BR
    Be R
    Nov 23, 2025
    4.0
    It's when you leave Walmart. It's a slim McDonald's, not a big store. It's proved to loitering and some stragglers hanging around but the store is clean and the loitering mimics most McDonald's.
  • VP
    Vianey Polanco
    Nov 5, 2025
    1.0
    El peor servicio , he ido en 2 hocaciones en el horario de las 2 y el personal es muy pedante no saludan y toman las órdenes de mal modo , ala hora de dar la orden dan lo q ellos kieren no lo q uno pide este día x ejemplo pedí soda sin hielo y me la dieron con hielo xq según la mujer la hace una makina q ya va incluido el hielo y ellas no pueden hacer nada, no kieren hacer su trabajo , le pedí una salsa me dijo q ahí benia y al abrir mi orden no benia nada nada
  • MP
    Melvin Perez
    Oct 29, 2025
    1.0
    Bad service from the manager poor attitude seems like she can’t control her bad attitude at work, I really had a bad experience at this location on 10/29/2025 at 10:24pm. She basically flipped me off, hold on to my food for no reason and gave it to me until she wanted it to.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 8905 Stuart Ln, Clinton, MD?

McDonald's at 8905 Stuart Ln, Clinton, MD is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's offers 24/7 drive-thru service.