Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
4.2
1,000 reviews
5 stars
526
4 stars
275
3 stars
115
2 stars
38
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or improperly cooked items, as well as issues with freshness.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and with food handling.
Order Accuracy
A significant number of customers experienced issues with their orders being incorrect or incomplete.
Positive Experiences
Despite the negative feedback, some customers praised specific menu items and expressed satisfaction with their overall experience.
- MJMia JonesNov 29, 20253.0There were only 3 cars in front of me and the wait time was excessive. I'm guessing it took 15 minutes.
- SMSara MetzgerNov 22, 20254.0food good
- LCLala CastonNov 15, 20251.0I got the wrong order, didn't realize I'm already at home.
- AAAusere Makire AmellamirOct 24, 20251.0Genuinely like Arby's. Thought to try the steak nuggets (9 piece) meal with a large light ice sweet tea, plus a Cordon Blue sandwich alone. Welp the sweet tea was unsweetened with no ice that they give me. Once I informed them I wanted light ice per the order, they then gave me exactly eight(8) cubes for a large, and it was unsweetened. Secondly, the fries (crinkle) were not hot (were Luke warm) which indicates the fries weren't made to order. Now, to the Steak Nuggets. The flavor was amazing, however, that's the only good thing about them. The texture was a mix between tough and chewy. When doing steak of any sort rule of thumb is Medium Rare. The best part of the meal, hence why I bought a sandwich too. Was the Cordon Blue. Everything from texture, flavor, consistency, presentation, etcetera was A+. Steak Nugget meal was a D- at best. Maybe different locations would take the care to prepare everything with patience so the continuity is present with how good most of Arby's menu is. The only reason I'm giving two stars is because of the Cordon Blue sandwich. Lastly, this is America. How is it that the people serving me doesn't understand the primary language being spoken to them, then has an attitude because of such as if I am supposed to acclimate to them. Plus they spoke Ill of me when thinking I didn't understand their language. Management, needs to do a complete overhaul haul of their personnel quickly. Hopefully, this helps.
- CCChevyboyOct 16, 20255.0I wanted to try the new steak nuggets.. I will give all five stars for these new steak 🥩 nuggets, the flavor was good and they are tender. A little on the dry side. But they still are pretty good. Iced tea was perfect and the curly fried was hot 🔥..