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Dunkin'

3.3
(180 reviews)

Business Details

22610 Newcut Rd, Clarksburg, MD
20871, United States
(240) 207-4650
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Clarksburg, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
22610 Newcut Rd, Clarksburg, MD
20871, United States

Hours

Reviews

3.3
180 reviews
5 stars
62
4 stars
38
3 stars
21
2 stars
10
1 star
49

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Customer Service

Customer service experiences varied widely, with some staff being friendly and helpful, while others were described as rude and unprofessional.

Cleanliness

Several reviews highlighted concerns about the cleanliness of the store, including dirty tables and unsanitary conditions.

Product Quality

There were mixed reviews regarding the quality of food and drinks, with some customers enjoying their orders while others found them unsatisfactory or stale.

Staffing Issues

Customers noted that the location often seemed understaffed, leading to long wait times and poor service.
  • MM
    Mark
    1 day ago
    1.0
    Likely one of the worst Dunkin' locations I’ve visited. I’m honestly surprised corporate allows this store to remain open in its current condition. The cleanliness and overall upkeep were extremely disappointing — there was visible trash throughout the store, old food left out, noticeable stains, drywall in disrepair, and torn seating. I understand that larger repairs may require time and investment, but basic cleanliness and maintenance should never be overlooked. The amount of garbage throughout the store was simply unacceptable. Unfortunately, I will not be returning and cannot recommend this location to others.
  • S1
    SMOATutor 1216
    4 days ago
    1.0
    I ASKED FOR FREE FOOD. DO YOU KNOW WHAT HAPPENED?!? ONE OF THE EMPLOYEE SAID “I HATE FREE I HATE FREE” i hope this place does not repeat this mistake again…🥀🥀🥀🥀 i don’t want to say who it was because they might beat me up😢😢😢 here hint ->> grandma 👵🏾
  • ML
    Molly Lucas
    Jan 27, 2026
    1.0
    This dunkin is probably the most low effort, sloppy, and overall disappointing location I have been to. I order the same drink every time, and every time, it’s somehow always made differently. Do they not follow the same recipes? Today I was looking forward to having my first coffee after being snowed in for three days, and typically Dunkin is never my first choice but it’s the closest thing I had available. I ordered a caramel iced latte and literally received a cup of tan milk. It looked so unappetizing that I could not even bring myself to drink it. And I love coffee — that’s how bad it was. This is a consistent experience with each trip I’ve made here. Not only that, but the store just looks dirty in general. Super upsetting.
  • GG
    Gabicita
    Jan 2, 2026
    1.0
    I really wanted to give this store many chances , but after multiple visits, I’m officially done. The biggest issue is that they never seem to get the order right. Whether it’s a simple dozen or just a couple of specific breakfast specials, something is always missing or swapped for something I didn’t ask for. It’s a gamble every time you open the box. However, the real dealbreaker is the customer service. The woman behind the counter is incredibly unprofessional. When I pointed out that my order was wrong today, there was no apology whatsoever. Instead of fixing it, she immediately started arguing with me, claiming I "didn't understand" how to order or that I must have said something else. It’s one thing to make a mistake—everyone has bad days—but to be gaslit and argued with as a paying customer is unacceptable. Save your money and your sanity; there are plenty of other donut shops in town that actually value their customers and know how to put the right order in the bag.
  • CL
    Charles-Stephen Laubhouet
    Nov 22, 2025
    3.0
    Usual dunkin donuts. I would say that employees should get use to wearing gloves to get the donuts. Or follow the company’s guidelines. I went there an afternoon and the main employee who served us wasnt wearing gloves albeit he did wear them after I requested it .

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Clarksburg, MD?

Dunkin' is open Monday to Friday from 5:00 AM to 7:00 PM, and on Saturday and Sunday from 6:00 AM to 7:00 PM.

Does Dunkin' in Clarksburg offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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