Multiple reviews highlighted poor service, including rude staff and incorrect orders.
Food Quality
Customers expressed dissatisfaction with the food, describing it as bland, poorly prepared, or unsanitary.
Positive Experiences
Some customers praised the friendly staff and enjoyed their meals, noting good service and tasty food.
Pricing Concerns
Several reviews mentioned that the food was overpriced for the quality received.
OC
Omar Cruz
Jan 2, 2026
5.0
Awesome Food, Everyone is always helpful
SE
Sebastian Sandi Espinoza
Dec 27, 2025
5.0
The Latino guy there was extremely rude and racist to me and said he blames me for always owing money and doing the same thing. The Asian manager didn’t want to give me my food and money back for an up-charge since I always buy with my mall employee discount. Terrible service, and next time they better treat their customers with respect. Never going back there again.
PJ
Parmis Jahanbani
Dec 22, 2025
1.0
worse experience in my life, the big guy with the bad attitude throwing food at us, rudest person ever, avoid this restaurant
BB
beyondTabu
Nov 19, 2025
3.0
I mean it’s fast food so expectations weren’t high to start with.
The sandwich was pretty bad
Lacks steak and had more toppings to try to compensate.
Never again
BM
Baki Daniel M
Oct 3, 2025
1.0
What a joke service. Had to go to pick up one order several times, because they kept forgetting something. Always keep your receipt so you can prove, they are wrong.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular opening hours of Charleys Cheesesteaks at Clarksburg Premium Outlets?
Charleys Cheesesteaks is open Monday through Thursday from 11:00 AM to 7:30 PM, Friday and Saturday from 11:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:30 PM.
Is drive-through service available at Charleys Cheesesteaks in Clarksburg?
No, drive-through service is not available at this location; the drive-through hours indicate it is closed all days.
Can I order delivery from Charleys Cheesesteaks at Clarksburg Premium Outlets?
Delivery service is not offered at this location, as delivery hours are closed all days.
Does Charleys Cheesesteaks offer pickup or takeout options?
No, both pickup and takeout services are closed every day at this location.
What payment methods are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa credit cards.
Where is Charleys Cheesesteaks located in Clarksburg?
It is located at 22704 Clarksburg Rd. Suite 850, Clarksburg, MD 20871, USA, inside the Clarksburg Premium Outlets.
Which nearby stores can I visit for clothing shopping after dining at Charleys Cheesesteaks?
Nearby clothing stores include Levi’s Outlet Store, Brooks Brothers Factory Outlet, Calvin Klein, Motherhood Maternity, J.Crew Factory, Ann Taylor Factory Store, and Polo Ralph Lauren Factory Store, all within Clarksburg Premium Outlets.
What nearby shoe stores are available around Charleys Cheesesteaks at Clarksburg Premium Outlets?
Nearby shoe stores include Aldo Outlet, SKECHERS Factory Outlet, Crocs at Clarksburg Premium Outlet, Steve Madden, Asics, UGG, Adidas Outlet, and Puma.
Are there any nearby places where I can grab a coffee or dessert near Charleys Cheesesteaks?
Yes, Kung Fu Tea nearby offers coffee and tea beverages for a refreshing treat before or after your meal.
Can I combine a visit to Charleys Cheesesteaks with shopping at popular outlets in Clarksburg Premium Outlets?
Absolutely! Charleys Cheesesteaks is conveniently located within Clarksburg Premium Outlets, making it easy to enjoy a meal and then shop at stores like Kate Spade Outlet, Express Factory Outlet, and Bath & Body Works.