Einstein Bros. Bagels

3.4
254 reviews
Smoky brisket and melty cheddar breakfast sandwich layered with egg and chipotle cream on a toasted jalapeño-cheddar bagel—fresh, bold, and crave-worthy

About

Bagel ShopBakeryBreakfast RestaurantCoffee ShopCafe
Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Einstein Bros. Bagels
8542 Connecticut Ave, Chevy Chase, MD
20815, United States

Hours

Reviews

3.4
254 reviews
5 stars
96
4 stars
53
3 stars
26
2 stars
20
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, particularly from one employee, leading to a negative customer experience.

Food Quality

While some customers praised the bagels and sandwiches, many reported issues with incorrect orders, cold food, and poor ingredient quality.

Cleanliness

Several reviews mentioned that the store was messy and in need of better upkeep, contributing to an overall negative impression.

Staff Friendliness

A few customers noted positive interactions with specific staff members, but these were overshadowed by reports of general unfriendliness and lack of engagement from the majority.

Service Speed

Customers experienced slow service and long wait times, with some noting that the staff seemed overwhelmed or uninterested.
  • ML
    Mitchell Le
    1 day ago
    5.0
    Excellent service, workers greeted me with a smile, reassuring that I was in the right location
  • LP
    Larry Petro
    Oct 17, 2025
    1.0
    Never again will I stop at this site. Just go next door to Starbuck's , or across the street to Elena James.
  • YH
    Yael Hartmann
    Oct 14, 2025
    1.0
    The blonde cashier with the blue highlights was really rude and offensive to my mother and I. My mother is hearing impaired and couldn’t hear the cashier when she said she’s restarting the system because the card machine didn’t work: she shouted, I DONT KNOW IM RESTARTING THE MACHINE. when I told her my mother was hard of hearing she said, “she keeps repeating herself over and over.” She was unprofessional and shouldn’t be working there. Who hurts an old lady’s feelings? It was a pretty terrible experience. And judging by the terrible reviews and the fact that the responses from the owner are all cookie cutter and ask that we fill out another form (aren’t these bad reviews enough for you to do something about your insulting employee? She’s driving away your business), I’m betting that nothing will change.
  • ME
    Maria Escobar
    Oct 10, 2025
    5.0
    I love the nova lox bagel it’s so good but the only problem is the onions were huge p.s it can be a choking hazard.
  • LD
    L D
    Oct 6, 2025
    1.0
    They are really rude! This frantic-looking customer was talking on the phone (in front of the line) with her food on the table (right in front of the cash register) AND EATING. So, I'm patiently waiting for her to get off the phone, then I say "can I order from here?" to an employee. This employee kept telling me (multiple times) to jump in front of her to order. I'm like....what do you want me to do? Pick her up? Why can't I order from behind her, if YOU won't tell her to move out of the way?I thought the bad reviews here were just petty--they aren't. I will not be back.

Frequently Asked Questions About Einstein Bros. Bagels

What are the regular opening hours of Einstein Bros. Bagels at 8542 Connecticut Ave, Chevy Chase?

Einstein Bros. Bagels is open daily from 6:00 AM to 2:00 PM.

Is Einstein Bros. Bagels open on Christmas Day?

No, Einstein Bros. Bagels is closed on December 25th each year.