Dunkin'

Reviews

• JN

  Joshua Negrette

  Sep 27, 2025
  5.0
  Kimberly was great help to me and made sure everyone got their order right
• KS

  Kasib Syed

  Sep 16, 2025
  1.0
  if i could give this place 0 stars i would the lady working 9-16-2025 at 8am needs to get fired immediately i’ve never seen someone so mad at life in front of every single customer on top of that i order a simple crossaint and cheese and hash browns and it didn’t come out after 20 minutes- the staff here cleared everyone’s order before mine and still wasn’t ready after 20 mins it’s a crossaint and cheese a 5 year old can make this - horrible attitudes they had working here when there is a dunkin’ donuts sign that says we believe in not having a fuss LOL worst experience of my life i had to walk out no refund just inconvenience
• DM

  Dominique Nicole Marsalek

  Sep 9, 2025
  1.0
  Every time I go in - it is hit or miss. This past time was the worst. I was the only one in the store. I was trying to grab a cold brew and a plain bagel before a meeting. I tipped 35% and ordered at the register. Three people trickled in after me. Two made their order at the kiosk and one made their order after me at the register. I was served last (though I was first). Though I was the only one who tipped, she didn't remember that she had rung me up-when I pointed out she forgot the oatmilk in my cold brew (after waiting ten minutes), she asked if I "put it in" at the kiosk right. She added the oatmilk but the coffee ended up looking orange because she put in more syrup then I requested and dumped out coldbrew to add the milk. My bagel finally came out burnt, rock hard, and cold since she put it in and then served the others before me. When I tried to call customer service - BOTH - phone lines were "not taking calls at this time" and the online chatbox was not running at that time either. To leave a comment through the webpage, I had to create an account. Since I was running late due it take twice as long as it should, I could not do that. I ended up drinking orange syrup and eating half a bagel that was so hard it hurt my jaw before giving up on it. I paid 10 dollars for this experience and Dunkin deliberately made it so I couldn't reach out to customer service. This is the unethical facebook model of business. If you need it, it is there. Don't make it your regular place because their is no way to get any customer service support and they go between okay to really terrible with no middle ground. I am so annoyed that I was so kind to this person and in return was treated so poorly particularly since I rarely treat myself during the workday.
• RN

  Reginaldo Otile da Nóbrega Neto

  Sep 7, 2025
  1.0
  Staff apparently unprepared and treating customers with ignorance. It's absurd
• TT

  tennislovaboi

  Aug 18, 2025
  3.0
  Basic experience. It was nothing special.

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