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Dunkin'

2.3
(24 reviews)

Business Details

(240) 743-1835
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chevy Chase, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Dunkin'
8500 Connecticut Ave, Chevy Chase, MD
20815, United States

Hours

Reviews

2.3
24 reviews
5 stars
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1 star
12
  • IG
    Ian Guidel
    Feb 8, 2026
    1.0
    I had a very bad experience coming here I’ve been coming here since they open , and I had never had a bad experience like I did this whole week . I as a construction worker that work across the street normally come to get my coffee and breakfast here and I got the worse service ever ! I will not be coming back the other dunkin down the street is better . This place needs to get shut down I witnessed a employee not sure his name but I overheard them call him Kiki and I saw him drop a bread and pick it up and serve it out , I thought that was very dirty and unsafe he needs to get fire . And he was very rude to me because I couldn’t pronounce names of the donuts I’m a Hispanic dad and sometimes is hard for me to read and he was so rude ask me if I didn’t know how to read and started to read the name very slow as if I was dumb . I can’t believe this ! Never coming back !I try talking to the store manager but he ( looks like a women ) had earbuds in and seem like she didn’t care I find this place comfortable absurd. I had ask for her name was told Dez .
  • KG
    Karina Gomez
    Feb 7, 2026
    1.0
    I had a very bad experience I came by this week , and riky was so rude to his coworkers along with me I felt so uncomfortable I heard him talk about my bottom area and I felt super uncomfortable I will not be coming back . And He was yelling at the girl who was making my food ( very nice lady evlyn) and that riky guy was talking very rude to the boy taking my order . I came back the next day and I had ask for the store manager and they had said he went out to get some products but I came back again to ask and store manager wasn’t there said they don’t know when he’ll be back and it been hours . I came early in the morning before 1pm . They need to bring back the pregnant lady she was very helpful.
  • GR
    gloria r
    Jan 5, 2026
    2.0
    They were slow and kinda rude and bagel was almost burned
  • DD
    DetachedSpoon4 DS4
    Dec 25, 2025
    1.0
    They were closing in ten minutes and wanted to close earlier rushed us a lot esther was really mean and tried getting us out as soon as possible. it was terrible really and she took our order wrong and spent almost ten minutes herself very disrespectful.
  • NP
    Nicole Pack
    Dec 18, 2025
    1.0
    I live directly behind this dunkin within a 2 minute walk and usually stop in on my way to work in the morning. As a nurse, coffee keeps me going in the morning so it’s a must have most days. Anyway my experience this morning at this location was awful. I usually mobile order for a quick in and out. The construction of the new metro keeps the morning traffic high but this morning there was only one person in the store. The Dunkin' app has an option to quickly reorder a previous drink. I ordered a regular iced latte with toasted chocolate flavor added. My previous experience with that particular flavor wasn't good. I had reordered by accident. I asked in store if i could have the drink remade without the added flavor. The simple question to Evelyn the cashier was escalated to a manager. Manager Kiki came over and stated no. A drink cant be remade even if it tastes bad because it was a customer error. I couldn’t believe it. I have ordered sandwiches from this store that were burnt and undercooked, a drink that tastes terrible that cant be finished which is lost money but a drink cant be remade because i the customer ordered the flavor in error. I would need to buy a new drink instead. Although i can walk out of my door and be in this store in 2 minutes i will never step foot in there again. Please save your money. Avoid them at all costs.

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Certified March 01, 2026Yext Knowledge Graph
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