Business Details
About
Mexican Restaurant
Chipotle Chevy Chase is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
604 reviews
5 stars
306
4 stars
132
3 stars
68
2 stars
25
1 star
73
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted rude and unprofessional behavior from staff, creating a negative atmosphere for customers.
Cleanliness
Customers frequently reported unsanitary conditions, including dirty tables and floors, contributing to an overall poor dining experience.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with portion sizes and freshness, noting that the quality has declined.
Service Speed
Several reviews mentioned slow service, particularly with online orders, leading to frustration among customers.
Customer Experience
Overall, many customers felt unwelcome and uncomfortable due to staff interactions and the restaurant's environment.
- ARAnne ReimNov 3, 20255.0Very reasonably priced meal option for the area. Servings are large and staff is friendly. Also, I left my favorite pair of sunglasses here WEEKS AGO and had no idea where they went. I came back today and they not only saved them, but they recognized me and brought them out. Legends.
- NNNikSep 16, 20251.0They don’t validate parking tickets as posted on the signs. Staff was rude as well.
- KWKavonna WAug 22, 20251.0I come to this Chipotle almost every day on my lunch break. The food is always fine, but the service is consistently terrible from one employee. There's a young Hispanic not sure what she identifies as but they have dark hair wears heavy makeup, long lashes and every time I encounter this individual, they are rude and unprofessional. They throw food around carelessly, rolls their eyes, and makes customers feel like a burden instead of being welcoming. Today, when I went to grab utensils, they stood behind me without saying “excuse me,” and instead just mugged me and rolled her eyes. This isn’t the first time it happens nearly every visit I have with them. It gives the whole store a very negative atmosphere. I usually enjoy coming here, but this repeated behavior is disappointing and makes the location look bad I've heard this from others about this same worker as well
- DDDavidAug 20, 20251.0Rude, inattentive staff and portions that are below standard. No wonder nobody likes Chipotle anymore.
- JAJohnny AdamesAug 13, 20255.0Food is yummy
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Chevy Chase offer?
Chipotle Mexican Grill in Chevy Chase offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill at 4471 Willard Ave?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Chevy Chase offer pickup and delivery services?
Yes, Chipotle Chevy Chase offers both in-store pickup and delivery services.
How can I place an order online for Chipotle Chevy Chase?
You can place an order online through Chipotle's official ordering site at https://order.chipotle.com/ or via their mobile app available in the Apple App Store.
Does Chipotle Mexican Grill in Chevy Chase accept credit cards?
Yes, Chipotle Chevy Chase accepts credit card payments.
How can I contact Chipotle Mexican Grill in Chevy Chase?
You can contact Chipotle Chevy Chase by phone at +1 301-654-6661 or email at md.0278.chevy@chipotle.com.
Is Chipotle Chevy Chase LGBTQ-friendly?
Yes, Chipotle Chevy Chase welcomes LGBTQ customers and promotes an inclusive environment.
What nearby places can I visit before or after dining at Chipotle in Chevy Chase?
Nearby places include Willoughby Park and Friendship Heights Park where you can enjoy outdoor activities, plus coffee shop Panera Bread for additional dining options.
Are there any optometrists near Chipotle Chevy Chase?
Yes, MyEyeDr. optometrist and Azim Hafeez Raja, OD, are located close to Chipotle, making it convenient for eye care appointments near your meal.
What other dining options are near Chipotle Mexican Grill in Chevy Chase?
Nearby dining options include Shibuya Eatery (Japanese cuisine), Roti (Greek/Mediterranean), Meiwah Restaurant (Chinese and sushi), and Potbelly Sandwich Shop for variety.