Chipotle Mexican Grill

3.9
609 reviews
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About

Mexican Restaurant
Chipotle Chevy Chase is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4471 Willard Ave, Chevy Chase, MD
20815, United States

Hours

Reviews

3.9
609 reviews
5 stars
307
4 stars
132
3 stars
68
2 stars
26
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and inattentive staff, with some customers feeling belittled or ignored during their visits.

Food Quality

Many customers reported inconsistent food quality, with issues such as stale chips, undercooked rice, and small portion sizes.

Cleanliness

Several reviews mentioned dirty dining areas and unclean tables, contributing to a negative dining experience.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted enjoyable food experiences.
  • TT
    T
    Jan 4, 2026
    2.0
    The employees are pretty stingy with portions and have a bad attitude
  • RD
    Rigo Díaz
    Dec 28, 2025
    1.0
    Visité, Chipotle hoy el de la willard hoy quería carne asada, le pregunté a la muchacha que me estaba atendiendo si tenían fresca o que si la podían arreglar porque la carne se ve muy seca, y el encargado sólo le dijo que no había más como encargado, tiene que asegurarse que los clientes vayan bien atendido
  • SK
    Stella Kaplan
    Dec 10, 2025
    1.0
    They gave me 2.5 scoops of rice and half a scoop of chicken. Maybe I’m absolutely insane but I’m pretty sure that there’s supposed to be 4 oz of each no? If I’m paying 13 dollars for a bowl of slop I’d expect to get my moneys worth, and not have someone skimping on the meat like it’s coming out of their paycheck.
  • AA
    A
    Nov 26, 2025
    1.0
    Ordered a steak burrito bowl online, was half empty and didn’t have any steak in it at all.
  • AR
    Anne Reim
    Nov 3, 2025
    5.0
    Very reasonably priced meal option for the area. Servings are large and staff is friendly. Also, I left my favorite pair of sunglasses here WEEKS AGO and had no idea where they went. I came back today and they not only saved them, but they recognized me and brought them out. Legends.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Chevy Chase offer?

Chipotle Mexican Grill in Chevy Chase offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill at 4471 Willard Ave?

Chipotle is open daily from 10:45 AM to 11:00 PM.