Brand Certified
Chipotle Mexican Grill
3.9(614 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
4471 Willard Ave, Chevy Chase, MD
20815, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(301) 654-6661
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/md/chevy-chase/4471-willard-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=278
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Chevy Chase is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.9
614 reviews
5 stars
308
4 stars
132
3 stars
69
2 stars
27
1 star
78
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported rude and inattentive staff, with several instances of poor customer service and engagement.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, stale, or poorly prepared items, as well as small portion sizes.
Cleanliness
Numerous reviews highlighted cleanliness issues, including dirty tables and a generally unkempt dining area.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and noted that the food was enjoyable when prepared correctly.
- QWquinny w83Feb 22, 20265.0Quick service
- SBSebastian ButtsFeb 14, 20265.0One of the better chipotles
- GVGeorge VFeb 5, 20263.0The steak was veiny, not hot enough, and as you can see from the picture, the pinto beans were missing in action. Chipotle is getting worse and worse, and thanks for including all the sustainable energy consumption information. If only the food tasted better.
- VRValerie Reed-SessomsJan 26, 20261.0Service HORRIBLE, staff was not engaged, food area was desperately unclean and the food was unappealing. I purchased the food ultimetely trashing it, I had second thoughts about eating it I thought I would get sick. The staff was more interested in chatting than serving. The place was in disarray that evening.
- MFmitchell fJan 12, 20261.0Chipotle has turned into a disaster across the board. Cleanliness, customer service, food avaliable, you name it. This location the embodiment of this. They tell me they are out chicken and a few soft drink choices like Im supposed to just deal with it. Closing time was in an hour and half. I can't see a reason why there wouldn't be any chicken or soda unless they totally ran out, which should never happen. Seeing the various employees standing around and an extremely dirty dining area says alot about the operation at this place
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Chevy Chase offer?
Chipotle Mexican Grill in Chevy Chase offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill at 4471 Willard Ave?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Chevy Chase offer pickup and delivery services?
Yes, Chipotle Chevy Chase offers both in-store pickup and delivery services.
How can I place an order online for Chipotle Chevy Chase?
You can place an order online through Chipotle's official ordering site at https://order.chipotle.com/ or via their mobile app available in the Apple App Store.
Does Chipotle Mexican Grill in Chevy Chase accept credit cards?
Yes, Chipotle Chevy Chase accepts credit card payments.
How can I contact Chipotle Mexican Grill in Chevy Chase?
You can contact Chipotle Chevy Chase by phone at +1 301-654-6661 or email at md.0278.chevy@chipotle.com.
Is Chipotle Chevy Chase LGBTQ-friendly?
Yes, Chipotle Chevy Chase welcomes LGBTQ customers and promotes an inclusive environment.
What nearby places can I visit before or after dining at Chipotle in Chevy Chase?
Nearby places include Willoughby Park and Friendship Heights Park where you can enjoy outdoor activities, plus coffee shop Panera Bread for additional dining options.
Are there any optometrists near Chipotle Chevy Chase?
Yes, MyEyeDr. optometrist and Azim Hafeez Raja, OD, are located close to Chipotle, making it convenient for eye care appointments near your meal.
What other dining options are near Chipotle Mexican Grill in Chevy Chase?
Nearby dining options include Shibuya Eatery (Japanese cuisine), Roti (Greek/Mediterranean), Meiwah Restaurant (Chinese and sushi), and Potbelly Sandwich Shop for variety.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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