Chipotle Chevy Chase is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted rude and inattentive staff, with some customers feeling belittled or ignored during their visits.
Food Quality
Many customers reported inconsistent food quality, with issues such as stale chips, undercooked rice, and small portion sizes.
Cleanliness
Several reviews mentioned dirty dining areas and unclean tables, contributing to a negative dining experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and noted enjoyable food experiences.
TT
T
Jan 4, 2026
2.0
The employees are pretty stingy with portions and have a bad attitude
RD
Rigo Díaz
Dec 28, 2025
1.0
Visité, Chipotle hoy el de la willard hoy quería carne asada, le pregunté a la muchacha que me estaba atendiendo si tenían fresca o que si la podían arreglar porque la carne se ve muy seca, y el encargado sólo le dijo que no había más como encargado, tiene que asegurarse que los clientes vayan bien atendido
SK
Stella Kaplan
Dec 10, 2025
1.0
They gave me 2.5 scoops of rice and half a scoop of chicken. Maybe I’m absolutely insane but I’m pretty sure that there’s supposed to be 4 oz of each no? If I’m paying 13 dollars for a bowl of slop I’d expect to get my moneys worth, and not have someone skimping on the meat like it’s coming out of their paycheck.
AA
A
Nov 26, 2025
1.0
Ordered a steak burrito bowl online, was half empty and didn’t have any steak in it at all.
AR
Anne Reim
Nov 3, 2025
5.0
Very reasonably priced meal option for the area. Servings are large and staff is friendly.
Also, I left my favorite pair of sunglasses here WEEKS AGO and had no idea where they went. I came back today and they not only saved them, but they recognized me and brought them out. Legends.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Chevy Chase offer?
Chipotle Mexican Grill in Chevy Chase offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill at 4471 Willard Ave?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Chevy Chase offer pickup and delivery services?
Yes, Chipotle Chevy Chase offers both in-store pickup and delivery services.
How can I place an order online for Chipotle Chevy Chase?
You can place an order online through Chipotle's official ordering site at https://order.chipotle.com/ or via their mobile app available in the Apple App Store.
Does Chipotle Mexican Grill in Chevy Chase accept credit cards?
How can I contact Chipotle Mexican Grill in Chevy Chase?
You can contact Chipotle Chevy Chase by phone at +1 301-654-6661 or email at md.0278.chevy@chipotle.com.
Is Chipotle Chevy Chase LGBTQ-friendly?
Yes, Chipotle Chevy Chase welcomes LGBTQ customers and promotes an inclusive environment.
What nearby places can I visit before or after dining at Chipotle in Chevy Chase?
Nearby places include Willoughby Park and Friendship Heights Park where you can enjoy outdoor activities, plus coffee shop Panera Bread for additional dining options.
Are there any optometrists near Chipotle Chevy Chase?
Yes, MyEyeDr. optometrist and Azim Hafeez Raja, OD, are located close to Chipotle, making it convenient for eye care appointments near your meal.
What other dining options are near Chipotle Mexican Grill in Chevy Chase?
Nearby dining options include Shibuya Eatery (Japanese cuisine), Roti (Greek/Mediterranean), Meiwah Restaurant (Chinese and sushi), and Potbelly Sandwich Shop for variety.