Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
649 reviews
5 stars
242
4 stars
138
3 stars
124
2 stars
55
1 star
90
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed; some report excellent, friendly service while others mention poor attitudes and mistakes with orders.
Order Accuracy
There are frequent complaints about incorrect orders, particularly in the drive-thru, with some customers receiving the wrong items or missing items altogether.
Cleanliness
Multiple reviews highlight issues with cleanliness, particularly in the bathrooms and dining area, with reports of dirty tables and unpleasant odors.
Food Quality
Food quality is inconsistent; while some customers praise the freshness and taste, others report stale or poorly prepared items.
Staff Attitude
Staff attitude varies significantly, with some customers praising the friendliness and helpfulness of employees, while others report rudeness and lack of professionalism.
- LMLove MeOct 14, 20251.0Every time you go to this McDonald’s in Chestertown MD the employees always have ear buds in their ear and can’t even take your order right the mangers don’t even care they let them do it you go through drive thru and it takes forever before they answer you at the speaker and then when you pull to the window you see everyone with ear phones and ear buds and the head set for work isn’t even on their ear you order a 40 piece nugget they only give you 20 nuggets and says that’s what you ordered maybe if you pay attention like you do your phone this McDonald’s would be okay if you get better employees and managers!!
- ECElizabeth CampbellSep 22, 20255.0I’ve never had an issue with this McDonalds in the many years i’ve visited, but i’ve really noticed a recent improvement on their customer service! The staff is always extremely kind, professional, and thorough. Great job to whoever is training the current employees, they’re doing great!
- EEEASTCOASTSep 2, 20255.0Food is always fresh here because they are so busy.
- SISamantha IsabellaJul 31, 20251.0Poor service don’t recommend anyone going here when management allows workers to be disrespectful. 2 times recently I’ve been there drive through has trash attitudes. Not worth the money.
- JKJason KJun 27, 20253.0Food was perfect. Men's room smelled like old hot urine. Absolutely disgusting. You wash your hands in the bathroom but there's no paper towels and you have to touch a dirty door handle to get out. Do better guys. I ate here for breakfast, it was probably the best McDonald's breakfast I have ever had
Frequently Asked Questions About McDonald's
What are the regular in-store hours for McDonald's at 875 Washington Ave, Chestertown, MD?
The McDonald's at 875 Washington Ave, Chestertown, MD is open daily from 7:00 AM to 9:00 PM.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open Monday through Thursday and Sunday from 5:00 AM to midnight, and on Friday and Saturday from 5:00 AM to 1:00 AM.
Is delivery available from this McDonald's and during what hours?
Yes, delivery is available Monday from 5:00 AM to 11:59 PM and Tuesday through Sunday from 7:00 AM to 11:59 PM.
Can I order from McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on iOS and Android, or through their online ordering platform.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup service is available at this location.
What services does this McDonald's provide at the Chestertown location?
Services include Drive-Thru, Gift Cards, Mobile Offers, Mobile Ordering, and free WiFi.
Which nearby places can I visit around McDonald's at 875 Washington Ave?
Nearby you can find TCC, Verizon Authorized Retailer for mobile needs, High's gas station for fuel, and Chester 5 Theatres for entertainment.
Are there other dining options close to McDonald's at this location?
Yes, nearby dining options include It’s Masala Time (Indian restaurant), Luisa's Cucina Italiana (Italian and pizza), and Chestertown Farmers Table (American diner).
Is there a convenient ATM or banking service near McDonald's?
Yes, M&T Bank ATM and Shore United Bank are available nearby for your banking needs.