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Arby's

3.7
(344 reviews)
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Business Details

707 Washington Ave, Chestertown, MD
21620, United States
(410) 810-8955
http://www.arbys.com/locations/us/md/chestertown/707-washington-ave/store-7338
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
707 Washington Ave, Chestertown, MD
21620, United States

Hours

Reviews

3.7
344 reviews
5 stars
126
4 stars
91
3 stars
60
2 stars
25
1 star
42

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items served cold or poorly prepared, while others praised the freshness and taste.

Service Issues

Many reviews highlighted poor service experiences, including long wait times, incorrect orders, and rude staff.

Cleanliness

The restaurant was noted for being clean, although there were some reports of unsanitary conditions in the bathrooms.

Customer Service

While some customers experienced excellent service, particularly from specific staff members, others reported significant issues with staff behavior and management.
  • EE
    EASTCOAST
    2 days ago
    3.0
    Food was great, service was super slow and there were kids screaming that apparently belonged to an employee. It was really loud.
  • SS
    Sherrie Smith
    Dec 2, 2025
    1.0
    Absolutely disgusting!! Unfortunately my son didn’t know this was NOT cooked all the way. He ate a lot of it and when I walked up to the counter the employee informed me “that’s how we cook them” as she rolled her eyes at me. Then she asked whom ever she had on her earbuds to hold on so she could “give me my money back” DO NOT EAT HERE! Please DO NOT FEED your children this raw meat! I wish I had inspected his burger beforehand.
  • BB
    Brian Brennan
    Jan 26, 2025
    4.0
    The staff is really nice and the food was okay but it could have been a little better quality.
  • JJ
    Jenn
    Jan 13, 2017
    5.0
    The staff is amazing every time I go in there. My mom and I are going there for breakfast quite often and the staff is so great.
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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