Arby's

3.7
342 reviews
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Business Details

707 Washington Ave, Chestertown, MD
21620, United States
(410) 810-8955
http://www.arbys.com/locations/us/md/chestertown/707-washington-ave/store-7338
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
707 Washington Ave, Chestertown, MD
21620, United States

Hours

Reviews

3.7
342 reviews
5 stars
126
4 stars
90
3 stars
59
2 stars
25
1 star
42

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing cold or poorly prepared items, while others enjoyed fresh and hot meals.

Service Issues

Many reviews highlighted poor service, including incorrect orders, slow drive-thru times, and unprofessional staff behavior.

Cleanliness

The restaurant was noted for being clean by several customers, although there were also complaints about unsanitary practices by staff.

Customer Service

While some customers praised individual staff members for excellent service, others reported rude interactions and a lack of responsiveness from management.
  • SS
    Sherrie Smith
    Dec 2, 2025
    1.0
    Absolutely disgusting!! Unfortunately my son didn’t know this was NOT cooked all the way. He ate a lot of it and when I walked up to the counter the employee informed me “that’s how we cook them” as she rolled her eyes at me. Then she asked whom ever she had on her earbuds to hold on so she could “give me my money back” DO NOT EAT HERE! Please DO NOT FEED your children this raw meat! I wish I had inspected his burger beforehand.
  • JC
    Joe Cox
    Jul 23, 2025
    5.0
    They are always on point. I'm not from the area but like to come here on business travel for lunch. Sauce dispenser baby!
  • DR
    Debra L. Rupp
    Dec 19, 2020
    5.0
    Friendly workers, tasty hot food and very clean
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