Brand Certified
McDonald's
3.7(1680 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
12 Chester Plaza, Chester, MD
21619, United States
Certified by McDonald's • Mar 01, 2026
(410) 643-6121
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
1,680 reviews
5 stars
644
4 stars
386
3 stars
310
2 stars
110
1 star
230
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported long wait times, incorrect orders, and unhelpful staff, particularly in the drive-thru.
Cleanliness
While some reviews praised the cleanliness of the restaurant, others highlighted dirty restrooms and messy dining areas.
Food Quality
Feedback on food quality was mixed, with some enjoying fresh and hot meals, while others complained about cold or improperly prepared items.
Customer Experience
Several customers noted friendly staff and good service, but many expressed frustration over order accuracy and overall service quality.
- JBJuliet BetzFeb 1, 20261.0Sat at your drive through screen for 5 minutes at 6:35 this morning. No one took my order. Pulled up to both windows and not one person could be seen. This isn’t the first time either. You are open so why are you not taking orders at the speaker?! Couldn’t get my breakfast before work.
- MMMarina MillerJan 8, 20265.0The best McDonald’s in the area the service is wonderful & the fries are always cooked to perfection - nice & crispy 😊
- CSChester SchultzJan 5, 20265.0There was a woman in her 70s cleaning who was so nice and friendly and polite. She put a smile on my face for the day 😁
- KKkhalilDec 16, 20255.0This is only McDonald that I love clean every one is friendly and plenty of space for parking lot and inside
- SCshaina crokeDec 12, 20251.0I took my 8 year old son to go buy the “Grinch Meal” he was so excited! When placing the order at the drive through I repeated my order 3x I wanted the 10 piece nugget grinch meal and then I also got a spicy chicken sandwich meal. Pull to the first window which was the man who took my order. He told me $20 , handed him a $20 he flagged me to goto the next window but I wanted my receipt because I thought it was odd to have exactly $20 bill and to be honest I figured he messed up my order since he kept asking. So when I asked for my receipt he then hands me $1 I’m sure he does this often and can you imagine how much money he would have at the end of his shift if no one bothered asking for a receipt?! Pull up to the next window get my food and I’m like where is all the special grinch stuff? They said I didn’t order that and I told them I did but the man didn’t understand me so they said that it would be $6 more dollars for the grinch meal. I basically paid $6 for a pair of socks and a grinch salt packet. No special box or fries as advertised. My son was so bummed so now you pissed me off so here’s my bad review!!!
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's located at 12 Chester Plaza, Chester, MD?
McDonald's at 12 Chester Plaza is open daily from 5:00 AM to 10:00 PM.
What are the drive-through hours for this McDonald's?
The drive-through is open every day from 5:00 AM to 1:00 AM the next morning.
Does this McDonald's offer delivery services?
Yes, delivery is available daily from 5:00 AM to 11:59 PM through their online platform.
Can I order McDonald's food using a mobile app?
Yes, you can order using the McDonald's App available on Apple App Store and Google Play Store.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's at 12 Chester Plaza have a drive-thru service?
Yes, this location has a drive-thru service available.
Is curbside pickup available at this McDonald's?
Yes, curbside pickup is offered for convenient order collection.
What nearby food options are available around McDonald's at 12 Chester Plaza?
Nearby options include another McDonald's and Sugar Doodles Sweet Shop, an ice cream and fast food restaurant, perfect for a dessert or snack after your meal.
Where can I get automotive services near McDonald's at 12 Chester Plaza?
Kent Island Tire and Auto, Bay Bridge Tire & Automotive, Western Tire and Auto, and Rick's Gas and Go are nearby locations offering automotive repairs and services.
What community services are close to McDonald's at 12 Chester Plaza?
Nearby services include South River Pediatrics for healthcare, Kent Island VFD - Station 100 for fire emergencies, and New Walk Community Church for religious activities.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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