Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,739 reviews
5 stars
677
4 stars
402
3 stars
317
2 stars
112
1 star
231
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The restaurant is frequently noted for being clean, although there are some reports of dirty restrooms.
Service Quality
Customer service experiences vary, with some praising friendly staff while others report issues with order accuracy and slow service.
Food Consistency
Food quality is inconsistent, with some customers enjoying their meals while others complain about incorrect orders and cold or overcooked items.
Pricing Concerns
Many customers feel that the prices are high for the quality of food received, with complaints about portion sizes and extra charges.
Drive-Thru Experience
The drive-thru service is often mentioned, with mixed reviews regarding speed and order accuracy.
- LRLonnie RossNov 16, 20254.0Quick, friendly service. Getting out of the parking lot and back on the highway was a challenge .
- LBLenny BersNov 14, 20253.0Visited late night thru drive thru Service relatively quick Quarter pounder was greasy and roll fell apart Price was as expected
- SPSantos PortilloNov 9, 20251.0Uncook sándwich Manager Rude and couldn’t help me at all Didn’t help
- JHJared HarrisNov 8, 20251.0Bought an item for 2 dollars with 12 cents of tax. They did not have the item. One of the employees said "one second" and ran back and started bagging and doing 10 other things before finally getting his coworker to come up and refund me. Instead of giving me the full amount back they just gave me 2 dollars. 12 cents were stolen from me. I had also asked for a water cup before this had even happened and they only gave it to me after I received my "refund". On top of all this they got an item on my order completely wrong. I ordered a mccrispy and they gave me a wrap with a mccrispy sticker. Keep in mind there were only 2 people in the resturaunt yet the employees were running around like it was rush hour. Never coming back.
- BDBrandon DavisNov 6, 20251.0I tried to order breakfast for the family via delivery through the app. They said it was being prepared, took my money 3 times and when I called they said it was doordashs fault. Called McDonalds after talking to DoorDash multiple times and now I’m out money
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's located at 12 Chester Plaza, Chester, MD?
McDonald's at 12 Chester Plaza is open daily from 5:00 AM to 10:00 PM.
What are the drive-through hours for this McDonald's?
The drive-through is open every day from 5:00 AM to 1:00 AM the next morning.
Does this McDonald's offer delivery services?
Yes, delivery is available daily from 5:00 AM to 11:59 PM through their online platform.
Can I order McDonald's food using a mobile app?
Yes, you can order using the McDonald's App available on Apple App Store and Google Play Store.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's at 12 Chester Plaza have a drive-thru service?
Yes, this location has a drive-thru service available.
Is curbside pickup available at this McDonald's?
Yes, curbside pickup is offered for convenient order collection.
What nearby food options are available around McDonald's at 12 Chester Plaza?
Nearby options include another McDonald's and Sugar Doodles Sweet Shop, an ice cream and fast food restaurant, perfect for a dessert or snack after your meal.
Where can I get automotive services near McDonald's at 12 Chester Plaza?
Kent Island Tire and Auto, Bay Bridge Tire & Automotive, Western Tire and Auto, and Rick's Gas and Go are nearby locations offering automotive repairs and services.
What community services are close to McDonald's at 12 Chester Plaza?
Nearby services include South River Pediatrics for healthcare, Kent Island VFD - Station 100 for fire emergencies, and New Walk Community Church for religious activities.