Food Lion

Reviews

• TM

  TJ Miller

  5 days ago
  5.0
  Carole and Robbie were so helpful today! Carole let us know we could get the $49.99 seafood boil kit which saved our group a boatload of money. Robbie at the register was so friendly and helped us out!
• IS

  I Shenski

  Apr 23, 2026
  5.0
  👍
• SK

  Sasanka Kumara

  Apr 21, 2026
  5.0
  Good
• TH

  T Haynes

  Apr 20, 2026
  1.0
  On my visit, after completing my self-checkout, I approached the customer service desk at approximately 5:47 PM to cash in a lottery voucher. While waiting, I noticed an employee at Register 3 (later identified as Janice) repeatedly making eye contact with me. During this time, several employees, including the self-checkout clerk who had just assisted me, walked by without acknowledging my presence or offering assistance. After waiting approximately eight minutes, I asked a passing employee if he knew who could assist me. He approached Register 3, where Janice again made eye contact but did not speak or offer assistance. After a brief delay, she called for another employee, Bobby, to come to the customer service counter. Bobby arrived promptly and provided friendly and professional service. My concern is that I was left waiting for over 10 minutes without any acknowledgment, despite clear visibility and multiple opportunities for the employee to either assist me or simply communicate that someone would be with me shortly. A brief acknowledgment would have demonstrated basic courtesy and attentiveness. As a frequent shopper at this location, I expect a higher standard of customer service. While I appreciate Bobby’s professionalism, the lack of responsiveness from the other employee was disappointing and does not reflect well on the store’s customer service standards. I hope this feedback is taken seriously and used as an opportunity to reinforce the importance of acknowledging and assisting customers in a timely manner.
• PC

  Porcelain Chae

  Feb 22, 2026
  1.0
  Extremely rude lady working in online pickup. Wants to talk over people and jump into conversations that have nothing to do with her. Like if Im on the phone with my boyfriend and you DONT EVEN KNOW what I need why are you telling me what to do? If you would shut up and listen to what I had to say your job wouldve been easier. I said I also had a hearing disability and you being mean to me dont help. Middle aged Black woman rude as hell for no reason.

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