Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
450 reviews
5 stars
197
4 stars
103
3 stars
49
2 stars
23
1 star
78
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with missing items and incorrect orders, leading to frustration.
Customer Service
Service quality varied significantly, with many reviews highlighting rude staff and poor communication.
Food Quality
Several customers experienced issues with food freshness and preparation, including undercooked items and cold food.
Wait Times
Long wait times were frequently mentioned, especially in the drive-thru, causing dissatisfaction among customers.
Cleanliness
While some customers noted cleanliness, others pointed out issues with the dining area and drink dispensers.
- MLMatthew LDec 29, 20254.0Lots of parking. The sitting area didn't have many booths but it did have plenty of chairs. The sitting area is on the small side and doesn't really invite you to dine in. Staff/ service was good and courteous. Would come back.
- TMTeresa MolinoOct 5, 20251.0It was late so we decided to doordash and have it delivered. We ordered four combos meaning four drinks four fries and for burgers. Well obviously they can't count to four the staff there. Once again our food was missing items. After paying $62 for four combos they could not put four burgers four fries and for drinks together. I called The Establishment over and over and over and no one answered the phone to speak with about the matter. It will be my last time going to that Wendy's it is the worst customer service ever and they want a fortune and think they deserve $15 an hour but they can't count to four this is ridiculous. Not to mention we waited for over an hour and a half for food.
- PKPatty KeeneOct 4, 20251.0Ordered food to be delivered and since the packages are sealed the driver cannot verify the order is correct so it falls on the staff to make sure it's correct. We ordered 4 combos. This means 4 drinks, 4 fries and 4 sandwiches. We received 3 orders of fries. This was a $63 order. This is not difficult. I attempted multiple times to call and I was hung up on once. You want $15+ an hour but can't count to 4.
- WWWhispers of WisdomSep 6, 20255.0Great Place
- HRHC RussellAug 31, 20251.0Store is understaffed. Cashier is making shakes, getting fries and drinks. She's got no time to get any order more complicated than getting the Asiago Chicken Sandwich Combo correct. I wanted 4 combos and had coupons for them. I asked her if I needed to order them separately tonuse coupons, she said no. After handing her the 3 combo coupons and aome register magic, I paid $22 for 2 spicy chicken sandwiches, a 10 pc nuggets, a Dave's Double, a medium fries and a medium fountain drink. Remember I wanted 4 combos those things with sandwich, fries and drink. Customers were lining up and she's nowhere to be found. Sigh
Frequently Asked Questions About Wendy's
Is Charlotte Hall Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at Wendy's in Charlotte Hall?
The drive-through at Wendy's in Charlotte Hall is open daily from 6:30 AM to midnight.
Does the Charlotte Hall Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast with various combos, croissant, biscuit and classic sandwiches, coffee and sides.
Can I place an order online or through an app for Wendy's Charlotte Hall?
Yes, you can order online at order.wendys.com or via the Wendy's app for convenient pick-up or delivery.
What payment methods are accepted at Wendy's Charlotte Hall?
Wendy's Charlotte Hall accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there delivery service available for Wendy's Charlotte Hall?
Yes, delivery is available where offered. Use the Wendy's app or order.wendys.com to check availability at your address.
How can I contact Wendy's at Charlotte Hall for questions or feedback?
You can call (301) 884-2965 directly, contact Customer Care via their website live chat, or call 888-624-8140 for feedback.
Where can I find nutrition and allergen information for menu items at Wendy's?
Nutrition and allergen info is available on Wendy's online menu website, mobile app, and an informational poster in the restaurant.
What nearby stores can I visit around Wendy's in Charlotte Hall?
Nearby stores include Rite Aid for pharmacy needs, Food Lion for groceries, and Ace Hardware for home improvement supplies.
Are there other dining options near Wendy's Charlotte Hall?
Yes, nearby you can find Popeyes Louisiana Kitchen for chicken, Taco Bell for Mexican fast food, and Old Beijing Cafe for Asian cuisine.
What other services are conveniently located near Wendy's in Charlotte Hall?
Nearby services include Western Union for money transfers, LibertyX Bitcoin ATM for currency exchange, and the USPS post office for mail services.