Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Charlotte Hall, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
592 reviews
5 stars
253
4 stars
113
3 stars
60
2 stars
48
1 star
118
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 20-30 minutes, both in drive-thru and inside the store.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including wrong items and missing drinks, leading to customer frustration.
Staff Attitude
Feedback indicated a lack of professionalism and customer service, with some staff appearing disinterested or rude during interactions.
Cleanliness
Several customers noted unsanitary conditions in the store, including dirty counters and poor food handling practices.
Food Quality
Reviews mentioned inconsistent food quality, with complaints about burnt items and improperly prepared food.
- IEiebs ehisNov 15, 20251.0Service is horrible, they dont care about customers at all if i could give 0 stars i would.
- VPValerie PinerNov 1, 20251.0I can genuinely and honestly say that after tonight's experience I am fully done with this location. Online order was placed at 6:18 PM. Arrived at 6:30 PM to see that the order shows ready but it was never prepared. When I walked in, there were 2 employees in the store, whom when they saw me, proceeded to walk to the back of the store. Fast forward to 6:41 PM and one of the girls walk up. The only reason she did was because someone was in the drive thru placing an order. She proceeded to finish their order and then START my order. She asked if I placed the order and then instantly came in. I told her no, that we had gone to the gas station and returned. Not an "I'm sorry" or any form of acknowledgement for the wait. She actually seemed quite annoyed that I was even there at this point.
- JRJamie RobertsNov 1, 20251.0never been to a fast food place that sticks a card reader out of a window on a stick and asks for a tip. and then proceeds to be a cranky individual when i do not tip for my coffee. absolutely ridiculous.
- NTNathan Thompson TOct 31, 20251.0They are terrible with online orders. God forbid you ask for them to check on the order because then you get your drink and they slam it on the counter. Very unprofessional understaffed
- MLMollie LeturnoOct 15, 20251.0Wish i could give 0 stars. I work right next door therefore give this place plenty of business. Not anymore. Im done. Every time i go in its a hit or miss if ill be greeted. Sometimes i stand there 5-10 minutes before finally having to assert myself to get service. The food is mid. Today i ordered 2 food items and one drink. Got the food but no drink. Proceeded to stand there for several minutes before finally saying something as i needed to open the store soon, and they cant find it so they ask what it is and whats in it. I stand there for another 5 minutes watching them do everything but make my drink before finally walking out. Staff would rather be on their phones than help customers and it shows. Definitely not returning.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Charlotte Hall, MD?
Dunkin' in Charlotte Hall, MD is open Monday through Friday from 4:00 AM to 9:00 PM, and on weekends from 5:00 AM to 9:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both curbside pickup and delivery services for your convenience.
What is special about Dunkin's holiday menu?
The holiday menu features new drinks like the Cookie Butter Cloud Latte and the Berry Sangria Refresher, along with the return of favorites such as Peppermint Mocha and Toasted White Chocolate Signature Lattes.
How can I order ahead to speed up my visit to Dunkin'?
You can order ahead using the Dunkin' mobile app available on iOS and Android, or online through their order link for a fast grab-and-go experience.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals, including coffee, espresso, breakfast sandwiches, and donuts.
Does Dunkin' in Charlotte Hall have a drive-thru?
Yes, this Dunkin' location features a drive-thru for quick and convenient service.
Are there any dental services near Dunkin'?
Yes, Tidewater Dental of Charlotte Hall is located nearby, making it convenient to grab your coffee or breakfast before or after your dental appointment.
Where can I find a good pizza place near Dunkin'?
Nearby pizza restaurants include Domino's Pizza and Pizza Hut, offering great options if you're planning a meal after your visit to Dunkin'.
Are there banks or ATMs close to Dunkin' for easy access?
Yes, nearby financial services include PNC bank, Bank of America ATM, and Community Bank of the Chesapeake in Charlotte Hall.
What other food options are available near Dunkin' in Charlotte Hall?
In addition to Dunkin', you can find Taco Bell for Mexican fast food, Subway for sandwiches, and Smokey Oak BBQ for barbecue nearby.