Feedback on customer service is mixed; while many customers praise friendly and helpful staff, others report rude behavior from certain employees.
Store Cleanliness
The store is generally reported as clean and well-organized, although some customers noted issues with cleanliness in specific areas.
Product Quality
There are significant concerns about the quality of certain food items, particularly meat and produce, with reports of spoiled or contaminated products.
Pricing
Customers have mixed feelings about pricing; some find it reasonable while others feel it is too high, especially compared to competitors.
Checkout Experience
The checkout experience varies, with some customers appreciating the self-checkout options, while others express frustration over long lines and slow service.
SH
Saya Haha
6 days ago
1.0
I came into Charlottehall,Maryland at The Foodlion there last week with my Wife who just got off work and I had not good experience with a young man named Robbie on his name tag of his uniform , first we were in line for sometime as we understood it’s busy so we waited patiently then as i said excuse Young man to ask is there a self check line to get in then he said “YALL ARE GONNA HAVE TO WAIT I’m BUSY !! Robbie could have said more in mature manner & to me and my wife that was rude as WE were raised to treat Everyone with Respect not how Robbie did ! WE will not come back here again ! Iam going to call the Corporate Office tomorrow to make sure they take care of this situation Maturely ! No one should be treated the way he treated us especially what Robbie said to me ! By the way he works as a manager I found out sometimes . This is OUR SECOND TIME in here in Charlottehall Maryland as a customer as we normally grocery shop in Waldorf,Maryland ! We met Randal who is temporarily in Waldorf Foodlion and he treated us very nice and we were told he left Charlottehall Foodlion and if he was still here in St. Mary’s County Foodlion in Charlottehall Maryland Randal would have Written Robbie up then if he did it again who would have been fired !
JB
jeffrey burch
Nov 29, 2025
1.0
Food lion has been an awful experience. They only have one good manager. They don’t care about their customers or employees
ML
Marissa Long
Nov 19, 2025
5.0
Nice place for grocerys!!! The sushi is amazing btw😃
SD
S D
Oct 31, 2025
1.0
Beware of skimmers on self checkout kiosks.
My CC was stolen shortly afterwards shopping at Food Lion. It was the only place I shopped that day. I called and got a snarky customer service rep “we check daily”. Ok - check them again!
AB
A B
Oct 5, 2025
1.0
The deli counter needs to get their act together. Usually only one person back there. I miss McKay’s deli.
What are the operating hours of Food Lion in Charlotte Hall?
Food Lion in Charlotte Hall is open daily from 6:00 AM to midnight.
Where is Food Lion located in Charlotte Hall?
Food Lion is located at 30290 Mt. Wolf Rd., Charlotte Hall, MD 20622-3177, USA.
Does Food Lion in Charlotte Hall offer wheelchair accessibility?
Yes, Food Lion has wheelchair accessible entrances and parking, and public restrooms are available.
What payment methods are accepted at Food Lion?
Food Lion accepts debit cards, mobile NFC payments, and paychecks; cash is not required.
Does Food Lion have organic and prepared food options?
Yes, Food Lion sells organic products as well as prepared foods.
Is there a rewards program available at Food Lion?
Yes, Food Lion offers a Shop & Earn Rewards Program to help customers save money.
How can I contact Food Lion in Charlotte Hall?
You can reach Food Lion by phone at +1 301-884-6100 or visit their website at https://stores.foodlion.com/md/charlotte-hall/30290-mt.-wolf-rd.
Are there any nearby places I can visit after shopping at Food Lion?
After shopping at Food Lion, you can visit nearby places like Old Beijing Cafe for Asian cuisine, Vino-2 Wine & Liquor for beverages, or Charlotte Hall Square for additional shopping and dining options.
Where can I find other services like money transfer or post office near Food Lion?
Nearby services include Western Union for money transfers and USPS for postal and shipping needs, both close to Food Lion in Charlotte Hall.
Are there any beauty or spa services near Food Lion?
Yes, there are several nearby beauty services such as The Hair Company, Hair Cuttery, B.B nails spa, and Studio 21 Collective close to Food Lion.