McDonald's

3.7
751 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2490 Centreville Rd, Centreville, MD
21617, United States

Hours

Reviews

3.7
751 reviews
5 stars
278
4 stars
181
3 stars
142
2 stars
66
1 star
84

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported issues with order accuracy and slow service, particularly in the drive-thru and during peak hours.

Staff Attitude

Mixed feedback on staff demeanor; while some employees were praised for being friendly, others were criticized for rudeness and lack of professionalism.

Food Quality

Inconsistent food quality noted, with complaints about cold or poorly prepared items, though some customers enjoyed fresh and hot meals.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some customers noting it was clean while others reported dirty tables and unsanitary conditions.

Technology Issues

Customers expressed frustration with the new digital ordering systems and mobile app, citing inefficiencies and difficulties in placing orders.
  • SA
    Steve Adkins
    Oct 30, 2025
    1.0
    Messed my order up as every mcdonlads does had to go all the way back in the manager hands me a patty in a box and said put it on the sandwich no apologies nothing dont recommend this mcdonalds its always messing up
  • NT
    NANCY T
    Oct 29, 2025
    2.0
    Had to leave. Although the staff member was pleasant and apologetic, he was not knowledgeable about the coffee drinks we wanted. This location seemed very short staffed and the employees looked stressed. All the people there were waiting patiently, but everything was extremely slow. If you think those screen kiosks will efficiently take over for human interaction, you are completely incorrect. This last comment is directed towards the owners. Very unsatisfactory visit!
  • KS
    Kenneth Smith
    Oct 9, 2025
    2.0
    I hate the new digital menu and nobody at the counter. I’m pretty good with computers, smart phones, and tablets. But I hate doing that where it involves food. Miss a personal interaction.
  • PK
    PATRICIA KENNEALLY
    Sep 27, 2025
    4.0
    It was great the guy at checkout was very nice as was the lady at the pickup window. I did have a bit of an issue with the mobile ordering but nothing to taxing.
  • GK
    Gerri “G” Knowles
    Sep 10, 2025
    5.0
    This was the fastest and most accurate McDonald's I've ever visited. I highly recommend.

Frequently Asked Questions About McDonald's

What are the McDonald's Centreville location's general opening hours?

McDonald's Centreville is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday; 5:00 AM to 10:00 PM on Friday and Saturday.

When is the drive-thru service available at McDonald's Centreville?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.