Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Tropical Smoothie Cafe
5644 Baltimore National Pike, Catonsville, MD
21228, United States
Hours
Reviews
3.3
154 reviews
5 stars
63
4 stars
21
3 stars
12
2 stars
13
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rudeness from staff and management, lack of greetings, and unprofessional behavior.
Smoothie Quality
While some customers praised the smoothies for being fresh and delicious, many reported issues with watery or poorly made smoothies.
Cleanliness
Several customers noted unsanitary conditions in the establishment, including dirty workstations and a lack of cleanliness in the dining area.
Order Accuracy
Multiple reviews mentioned problems with order accuracy, including incorrect items and missing components in orders.
Management Issues
Feedback indicated significant dissatisfaction with management, including unprofessional behavior and poor handling of customer complaints.
- MLMichelle LowtherNov 17, 20251.0There was a rock in my food. I am almost 7 months pregnant. I came in to let the manager know because I almost broke my front tooth. They were very rude. The manager asked me did I want to keep the food or make another one. I am so confused and pissed off. I will never in my life come back to this location ever again.
- JTJ. TNov 4, 20251.0I ordered my food with no issue, but when I asked how to redeem a smoothie, the lady got an attitude, started talking to her coworker in another language, and they both laughed at me. I grabbed my food and told them they were rude as hell.
- JWjoseph wadeNov 3, 20252.0Hey, good afternoon this morning. I walked into this establishment. I am a business owner myself. I came in with a great attitude. I asked for the manager because I was double charge on a smoothie. I’ve purchased a week ago. I normally hear 3 to 4 times a week this. Food smoothies, is not a problem. It’s the management. I asked to speak to a manager to let her know that I have been charged twice for one order, all I want was a smoothie I don’t wanna refund. I come here all the time she says to me I never seen you before I don’t know who you are And I’m like really you speak to me every time I walk in so it’s OK when I’m buying. But it’s not OK when you’re asking for help with a transaction this Manager did not want to hear nothing else outside so I’m just letting customers know they come here often. Just be careful. She’s the Muslim lady that has her hair wrapped. I thought she was nice but this morning I got saw a different side. I will not be coming back to this location at all. There is only one person that makes this smoothies great anyway, and I haven’t seen her in a while these jobs these days be getting rid of really good people or they run good people away.
- AGAndrea G.Sep 15, 20252.0I’ve been coming here for a few years, it used to at least be okay but it’s been going downhill lately. The food is usually decent, but the smoothies are unpredictable. And now, both smoothies I got tonight are watered down and don’t taste right. Not sure if they’re trying to save money by using half the ingredients, but I basically have watery juice. Like others said the service is usually pretty slow. The times I’ve gone earlier in the day were definitely better though. Think I’ll just go elsewhere for now.
- CACatherine AkinkunmiAug 5, 20255.0Very nice smoothies but the environment not so clean
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the typical operating hours for dine-in at Tropical Smoothie Cafe?
The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturdays, and 9:00 AM to 8:00 PM on Sundays.
Can I order delivery or pickup from Tropical Smoothie Cafe?
Yes, they offer in-store pickup, curbside pickup, delivery, and same-day delivery services.
Are there any mobile apps available to order from Tropical Smoothie Cafe?
Yes, you can use the Tropical Smoothie app, available on both Apple App Store and Google Play, to view the menu and place orders.
What payment options are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
Is the cafe family-friendly and does it offer kids' menu options?
Yes, the cafe welcomes families and has a children's menu available.
What is the address of Tropical Smoothie Cafe in Catonsville?
The cafe is located at 5644 Baltimore National Pike, Catonsville, MD 21228, USA, in the Ingleside Shopping Center.
What are some nearby places I can visit before or after my visit to Tropical Smoothie Cafe?
Nearby places include Ingleside Liquors for drinks, M&T Bank for financial services, and Optical Fair for eyewear needs, all within the Ingleside Shopping Center area.
Are there any nearby food options close to Tropical Smoothie Cafe?
Yes, you can find Subway, Loafers, and Chan's Beijing Express nearby for additional dining options.
How can nearby transportation or services help customers visiting Tropical Smoothie Cafe?
Services like the UPS Access Point for shipping and Coinstar ATM for cash transactions are nearby, making it convenient to handle errands while visiting the cafe.