Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 6415 Fredrick Road in Catonsville, MD. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Customers frequently reported extremely long wait times for orders, often exceeding an hour, leading to frustration.
Staffing Issues
Many reviews highlighted a lack of staff during busy hours, contributing to slow service and poor customer experiences.
Customer Service
Feedback on customer service was mixed; while some praised individual staff members, many others reported rude or unhelpful interactions.
Food Quality
Numerous customers complained about food quality issues, including cold, undercooked, or incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions at the location, indicating a need for better cleanliness standards.
ES
Elizabeth Stewart
3 days ago
4.0
Price is high but what isn't now a days.Food was okay the wings and bread sticks are 8-10 just not enough dipping sauce. The pizza wasn't that great 6-10.Customer service was decent and it's clean on the inside. We won't be going back thats just us.
RA
Rayman Abdulrazack
Feb 14, 2026
1.0
The manager needs to hire more workers, only 2-3 workers working a whole restaurant needs to be some kind of violation, don’t forget they have to do dasher orders too
CL
Crissie Laskero
Feb 13, 2026
1.0
The worst store to order from. Does not answers phone calls. Currently I’m waiting on my order that I placed at 7:46pm and it is now 9:55pm and they told my delivery driver it’ll be an additional hour before they even start making my order!! - It’s pizza, not rocket science!
MZ
Meridith Zimmerman-Stokes
Feb 13, 2026
1.0
This Pizza Hut location should really be closed down. Not only is it typically not the cleanest of locations, but I have ordered via UBER Eats as well as ordered in person multiple times, and EACH and EVERYTIME I have waited minimum 1+ hours for a simple pizza and/or a 6-piece order of wings. I don't know if they just don't have enough staff or if the staff they do have is extraordinarily slow or just don't care. But my 1.5 hour wait tonight (and still never received my order) was the VERY LAST TIME I will ever order from this location again.
WG
Wayne Goldberg
Feb 8, 2026
5.0
Great customer service as they made up for a mistake they made when I called in the order. I definitely recommend this Pizza Hut!