Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 6415 Fredrick Road in Catonsville, MD. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Numerous customers reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
Many reviews mentioned undercooked or cold food, with some customers expressing dissatisfaction with the taste and presentation of the pizza.
Staff Performance
While some staff members received praise for their friendliness and efficiency, others were criticized for being rude and unprofessional.
Cleanliness
Several customers noted that the restaurant was dirty and poorly maintained.
Delivery Problems
Frequent complaints about late deliveries, missing items, and issues with the online ordering system were highlighted.
WJ
William Love Jr
Jan 5, 2026
1.0
Customer service here is just trash. Door dash order or my personal order shouldn't matter. I'm picking up food already paid for. Give it here so I can leave. Not trying to make friends I just want my food...
SB
Steven Boch
Jan 1, 2026
1.0
Customer service is absolutely ridiculous. When I went to pick up my order I had to wait over an hour! Nobody was even tending to the front desk or the crowded room to complete orders. Staff were extremely slow and look like they do not know what they are doing. Completely unacceptable wait times, if I had known this before hand, I would not have ordered from here.
JJ
Jenna
Dec 24, 2025
1.0
Order completely wrong, food undercooked, no help just hung up. Try the location nearby
CR
Christopher Rouse
Dec 14, 2025
1.0
NEVER DO A MOBILE ORDER HERE!!!
2 hour wait after on Pizza Hut app it was never delivered.
Had to go pick it up then wait an additional 30 minutes for them to cook it. Terrible service
LB
Laura Bowers
Nov 22, 2025
1.0
This is one of the dirtiest places I ever seen I placed and order my food got delivered it was super cold and stuck to the box the food looked horrible after my driver waited 1hour someone finally gave the driver my order the service is terrible and the food we don’t even eat. Worst food ever and it’s been over 3 weeks and still no refund no one to give me my money back this is terrible