At Papa Johns Pizza in Catonsville, MD, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Catonsville pizza for any occasion. Call us for pizza delivery in Catonsville or stop by 618 Edmondson Avenue for carryout to order the best pizza in Catonsville, along with breadsticks, wings, and more!
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful responses to complaints.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poorly prepared food, leading to dissatisfaction.
Food Quality
The quality of the pizza was inconsistent, with some customers praising fresh and delicious pizzas while others received poorly made or cold food.
Cleanliness and Safety
Several reviews raised concerns about hygiene practices, including employees not wearing gloves and unsanitary food handling.
Management Issues
Feedback indicated a lack of effective management, with reports of disorganization and unprofessional behavior from staff.
RS
Rochelle Stevenson
4 days ago
1.0
On 2/2726
Ordered thin crust with everything no anchovies.
Picked up pizza paid for pizza and ginger ale (cash )but requested lemon drink that had been carried in store for awhile.(please check your inventory ).
Pizza was cold, poorly made and hardly any ingredients on pizza.Looks like need to make my own pizza…”People's check your pizza before leaving store!.
VF
Valerie Filimonenko
6 days ago
1.0
The location doesn’t believe in providing receipts to their customers. I places a large order for delievery over the phone. I was told they are not able to Email me my receipt but the driver will have it. The driver refused to provide the receipt and stated it was supposed to be requested separately. I called the store, they took my information down in order to send me my receipt. Never got it. The next day I called back just to get yelled at by the manager telling me she doesn’t have to provide my receipt to me.
MM
mattfinn2
Jan 11, 2026
1.0
Ordered from the one in Catonsville. Ordered a large pepperoni bread sticks and jalapeño bites. They delivered everything but the pizza. Called manager he seemed to not care.
AO
Ashreen Oberoi
Dec 20, 2025
5.0
The pizza was super fresh and the dough was so soft. I am not sure why this store gets bad reviews.
HA
Hayden Aiken
Dec 10, 2025
4.0
I get pizza here a lot and I'll continue to. Service is reasonably good and reliable and I don't have order mistakes often at all. My only complaint is I've never had a pizza cut (sliced) all the way through the crust, no matter what days or times I order. I'm always ripping pieces apart. Honestly I'd pay more just to get my pizza sliced, lol.