Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude staff, long wait times, and incorrect orders, indicating a significant issue with service quality.
Food Temperature
Many reviews mentioned receiving cold or lukewarm food, particularly fries and sandwiches, suggesting inconsistency in food preparation.
Order Accuracy
Numerous customers experienced issues with incorrect orders, both in-store and through drive-thru, leading to frustration and dissatisfaction.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and restrooms, which detracted from the overall dining experience.
SG
Saif Ghadi
4 days ago
1.0
Just hire somebody who feel like working
Whoever was on drive-through just rn
Should know how to talk to ppl
JA
Juliana Adetola
Jan 3, 2026
1.0
Just had an incredibly rude experience at the drive thru. The first speaker to take orders said to move to the next speaker, I moved to the next speaker and waited for a bit, said “hello?” And didn’t hear a reply so moved on to the window to put in my order. When I got there a man in grills and with patchy hair asked what my order was and I told him I was unable to be put in an order because I didn’t hear anyone on the speaker. He began yelling at me and said I should have waited, I’m meant to wait, he has the headphone on. It was so bizarre that this man thought it was appropriate to yell at me. I just drove off.
HW
Haley Winters
Dec 29, 2025
1.0
I can't give an opinion on their food because they won't even serve me. maybe if they stop hiring lazy people and make the food when it's supposed to be made, instead of saying you're "closed" when they're 24 hours they'd actually make some money.
WK
willie kimbrow
Dec 29, 2025
1.0
I will never understand people working overnight and having bad attitudes. The customer didn't tell you to work overnight
KS
Kim S
Dec 27, 2025
5.0
Best restaurant in Catonsville. Not kidding. I love good food and Catonsville is a good food desert.
What are the operating hours of McDonald's at 501 Frederick Rd, Catonsville?
McDonald's at 501 Frederick Rd, Catonsville is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, McDonald's at 501 Frederick Rd has a drive-thru that operates 24/7.
Can I order delivery from McDonald's at this location?
Yes, delivery is available 24/7 and can be ordered online or through the McDonald's app.
What payment options are accepted at McDonald's Catonsville?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does McDonald's at 501 Frederick Rd provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find the menu for McDonald's Catonsville online?
The full menu is available at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I earn rewards at McDonald's Catonsville?
Join MyMcDonald’s Rewards to earn points for free food. More info at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Which nearby event planning service is located close to McDonald's?
Majestic Day Event Planners, specializing in event and wedding planning, is nearby and convenient for customers attending events.
Are there nearby convenience stores or coffee shops near McDonald's?
Yes, 7-Eleven and Aamna Group convenience stores, as well as Dunkin' coffee shop, are close by for additional snack or beverage options.
Which nearby medical and professional services are close to McDonald's at 501 Frederick Rd?
Close by are Greater Allegany Counseling, Bay State Chiropractic Center, Dr. Michael R. Hipolito (dentist), and Triumph Behavioral Health offering various health services.