McDonald's

3.4
1857 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
501 Frederick Rd, Catonsville, MD
21228, United States

Hours

Reviews

3.4
1,857 reviews
5 stars
588
4 stars
434
3 stars
328
2 stars
170
1 star
337

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff, long wait times, and incorrect orders, indicating a significant issue with service quality.

Food Temperature

Many reviews mentioned receiving cold or lukewarm food, particularly fries and sandwiches, suggesting inconsistency in food preparation.

Order Accuracy

Numerous customers experienced issues with incorrect orders, both in-store and through drive-thru, leading to frustration and dissatisfaction.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty tables and restrooms, which detracted from the overall dining experience.
  • SG
    Saif Ghadi
    4 days ago
    1.0
    Just hire somebody who feel like working Whoever was on drive-through just rn Should know how to talk to ppl
  • JA
    Juliana Adetola
    Jan 3, 2026
    1.0
    Just had an incredibly rude experience at the drive thru. The first speaker to take orders said to move to the next speaker, I moved to the next speaker and waited for a bit, said “hello?” And didn’t hear a reply so moved on to the window to put in my order. When I got there a man in grills and with patchy hair asked what my order was and I told him I was unable to be put in an order because I didn’t hear anyone on the speaker. He began yelling at me and said I should have waited, I’m meant to wait, he has the headphone on. It was so bizarre that this man thought it was appropriate to yell at me. I just drove off.
  • HW
    Haley Winters
    Dec 29, 2025
    1.0
    I can't give an opinion on their food because they won't even serve me. maybe if they stop hiring lazy people and make the food when it's supposed to be made, instead of saying you're "closed" when they're 24 hours they'd actually make some money.
  • WK
    willie kimbrow
    Dec 29, 2025
    1.0
    I will never understand people working overnight and having bad attitudes. The customer didn't tell you to work overnight
  • KS
    Kim S
    Dec 27, 2025
    5.0
    Best restaurant in Catonsville. Not kidding. I love good food and Catonsville is a good food desert.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 501 Frederick Rd, Catonsville?

McDonald's at 501 Frederick Rd, Catonsville is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, McDonald's at 501 Frederick Rd has a drive-thru that operates 24/7.