Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,849 reviews
5 stars
585
4 stars
435
3 stars
327
2 stars
169
1 star
333
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of orders being mishandled or incorrect.
Food Quality
Numerous reviews mentioned cold, stale, or incorrect food orders, with complaints about the preparation and freshness of items.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and restrooms, contributing to a negative dining experience.
Order Accuracy
A significant number of reviews highlighted issues with order accuracy, with many customers receiving incorrect items or missing items from their orders.
Service Speed
Customers frequently complained about long wait times for food, both in-store and at the drive-thru, indicating a lack of efficiency.
- MMMPNov 12, 20251.0The workers are great and friendly, but time and time again I ask whether they have a product to be told yes. Then pull to the window to be told it’s not any left. Also the amount of times they get your order wrong, makes you wonder if the person bagging can read.
- VGVincent GilbertNov 2, 20251.0By far, McDonald’s is the worst with curbside orders. If you do a curbside orders you’ll wait over 10 minutes And then have to go inside and get your own food. What’s the point of doing curbside orders McDonald’s!!!????
- STSorat TNov 2, 20251.0This is the worst McDonald’s I’ve ever been to. The people here do not care about the food, the people, or the service. I drove up to the drive through, waited 10 mins, no one talked through the intercom and then I proceeded to drive to the fist window thinking that the intercom was broken. When I arrived, instead of being greeted, the man proceeded to scream saying I should have waited for him to talk through the order kiosk. Now whose fault was that? Needless to say, I didn’t get McDonalds that day and drove off to get food elsewhere. McDonald’s is t cheap anymore, and if I’m going to be treated with such poor manor because they are angry about working there, I can take my business somewhere else. I ended up going to another McDonalds with better service.
- FWfishing with Jesse whiteOct 29, 20251.0Lady at the window refused to give me a cup with the monopoly piece on it. Telling me that they no longer participate in the game. When asked to give me something that had the sticker, she refused and turn her back to me.
- RSRebecca Sass-CrewsOct 25, 20251.0Avoid this McDonald’s. Some of the staff are friendly, some aren’t. They give out stale food, never have frappe’s, and the atmosphere inside is weird. We’ve seen the supervisor have meetings with staff and yell at them loudly at booths inside. Unprofessional.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 501 Frederick Rd, Catonsville?
McDonald's at 501 Frederick Rd, Catonsville is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, McDonald's at 501 Frederick Rd has a drive-thru that operates 24/7.
Can I order delivery from McDonald's at this location?
Yes, delivery is available 24/7 and can be ordered online or through the McDonald's app.
What payment options are accepted at McDonald's Catonsville?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does McDonald's at 501 Frederick Rd provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find the menu for McDonald's Catonsville online?
The full menu is available at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I earn rewards at McDonald's Catonsville?
Join MyMcDonald’s Rewards to earn points for free food. More info at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Which nearby event planning service is located close to McDonald's?
Majestic Day Event Planners, specializing in event and wedding planning, is nearby and convenient for customers attending events.
Are there nearby convenience stores or coffee shops near McDonald's?
Yes, 7-Eleven and Aamna Group convenience stores, as well as Dunkin' coffee shop, are close by for additional snack or beverage options.
Which nearby medical and professional services are close to McDonald's at 501 Frederick Rd?
Close by are Greater Allegany Counseling, Bay State Chiropractic Center, Dr. Michael R. Hipolito (dentist), and Triumph Behavioral Health offering various health services.