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Many customers reported poor experiences with staff, citing rudeness and unprofessional behavior, particularly at the bakery and customer service desk.
Store Cleanliness
While some customers appreciated the cleanliness of the store, others noted issues with cluttered aisles and dirty conditions, especially in the parking lot.
Pricing Concerns
Several reviews mentioned high prices compared to other grocery stores, leading some customers to consider shopping elsewhere.
Checkout Experience
Customers frequently complained about long wait times at checkout due to insufficient staffing, particularly during late hours.
Product Quality
There were mixed reviews on product quality, with some customers reporting issues with fresh produce and meats, while others praised the selection.
JF
Janai F
Nov 13, 2025
1.0
This is my first & last time ordering a birthday cake from Giant's bakery. I received my cake with the wording looking like my six year old piped it herself and the Hello Kitty picture on the cake is lifted and rippled. A huge disappointment…I'll stick to buying their premade desserts!!
AI
Annie Ingram
Oct 27, 2025
5.0
It was good
AA
Ashley
Oct 17, 2025
4.0
Hands down the best giant being open 24/7.
Relieve less stress. Whether it's because I haven't eat anything all day. For I mean medical supplies because I'm just a boy. But I want something fresh and not fast food. I feel welcome not suffocated, which is a very wonderful thing bc I have ptsd the worst social anxiety . Is doing Bixby feel like I can come look at the products.The way I want nutrition hacks etc.\nAnd check out is always quick.Everybody is really , and it's very safe
AM
Amanda Mack
Oct 11, 2025
1.0
I used to love shopping here until I overheard the security guard with the long locs gossiping about me. Very immature and unprofessional for a man of his age
MD
Michael Dwyer
Oct 8, 2025
1.0
Giant used to be our one stop shop that we would go to once a week or so, since they have a wider variety of options than pretty much any other grocery store in the area. Unfortunately, the prices are ridiculously expensive compared to the many other smaller grocery store options within a couple block radius. The 24 hour pharmacy was a perk that kept us coming back despite the high prices, until our prescriptions were filled late (several days after they were supposed to be ready) 4 months in a row. They closed one of the two entrances into the building and marked it as emergency exit only a few years ago and STILL haven't done anything to improve the bottle neck to get in and out. But the final straw for me was earlier this year when I witnessed a Hispanic man with his daughter struggling to push a cart filled with cases of bottled water out the exit and the security guard came over, I assumed to help him push his cart out the door. Nope. He wanted the man to prove he had a receipt and embarrassed him in front of his young daughter and all the people waiting to exit, only to confirm he had in fact paid for it all. At this point, your money is better spent supporting one of the many other grocery stores in the area. It will go much further there too.