Dunkin'

4.0
337 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Catonsville, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6400 Frederick Rd, Catonsville, MD
21228, United States

Hours

Reviews

4.0
337 reviews
5 stars
158
4 stars
87
3 stars
45
2 stars
13
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service is inconsistent, with some staff being friendly and helpful while others are rude or inattentive.

Coffee Quality

Many customers reported that the coffee is often weak or watery, leading to dissatisfaction.

Food Issues

Frequent complaints about incorrect orders, stale food, and long wait times for food preparation.

Cleanliness

Concerns about cleanliness, particularly in restrooms and food handling practices.

Positive Staff Interactions

Some customers highlighted positive experiences with specific staff members who provided excellent service.
  • RD
    Ryan D
    2 days ago
    1.0
    Walked in about 20 minutes ago. No customers, 3 employees that i could see. I stood at the register for several minutes. Nobody even acknowledged me. I walked out and went to the one just up Frederick Rd. Was immediately greeted and taken care of.
  • BA
    B A
    Nov 8, 2025
    5.0
    Fast, friendly, and fresh! Two thumbs up!! as a Dunkin junkie. I rarely get an excellent experience and this one was note worthy. Thank you for the crispy bacon, fresh hashbrowns, and consideration and asking if I wanted everything in one bag.
  • RM
    Rosey Marie
    Nov 5, 2025
    1.0
    Went to this location. Ordered a decaf iced coffee. For one I was standing there while she was changing some container in order to do it. The coffee tasted like water. I proceeded to go back and let the cashier know that it tasted like water and that other people had been giving me regular coffee. She said idk it might be I didn’t do the coffee today. Then she proceeds to make it again she then says let me help you, opens my straw touches it with her bare hands and hands it to me. Black woman with twists in her hair. That was my first & last day there.
  • RS
    Rebecca Sass-Crews
    Sep 19, 2025
    1.0
    Food is always burned. Drinks don’t taste like they should. The staff are really nice though.
  • KM
    Kevin McHale
    Sep 13, 2025
    5.0
    I stopped in this wonderful Saturday afternoon to grab a quick coffee and was met by a very polite and positive employee Kiera (Kee) she had a big smile on her face and made my day with her positivity. I hope this gets read by the store owner and you give her the props she deserves! Thank you for your positivity!

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Catonsville, MD?

Dunkin' in Catonsville is open Monday through Saturday from 5:00 AM to 8:00 PM, and on Sunday from 6:00 AM to 8:00 PM.

Can I order Dunkin' products for delivery or curbside pickup?

Yes, Dunkin' offers both curbside pickup and delivery services at this location.