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Dunkin'

4.0
(335 reviews)

Business Details

(443) 315-5529
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Catonsville, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6400 Frederick Rd, Catonsville, MD
21228, United States

Hours

Reviews

4.0
335 reviews
5 stars
157
4 stars
87
3 stars
45
2 stars
13
1 star
33

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service is inconsistent, with some staff being friendly while others are rude or inattentive.

Food Quality

Many customers reported issues with food quality, including stale donuts and poorly made sandwiches.

Coffee Issues

Several reviews mentioned that the coffee was weak or tasted watered down.

Cleanliness

There are concerns about cleanliness, particularly regarding the bathrooms and food preparation areas.

Speed of Service

Customers frequently noted long wait times for orders, even when the store was not busy.
  • RD
    Ryan D
    Nov 22, 2025
    1.0
    Walked in about 20 minutes ago. No customers, 3 employees that i could see. I stood at the register for several minutes. Nobody even acknowledged me. I walked out and went to the one just up Frederick Rd. Was immediately greeted and taken care of.
  • BA
    B A
    Nov 8, 2025
    5.0
    Fast, friendly, and fresh! Two thumbs up!! as a Dunkin junkie. I rarely get an excellent experience and this one was note worthy. Thank you for the crispy bacon, fresh hashbrowns, and consideration and asking if I wanted everything in one bag.
  • RM
    Rosey Marie
    Nov 5, 2025
    1.0
    Went to this location. Ordered a decaf iced coffee. For one I was standing there while she was changing some container in order to do it. The coffee tasted like water. I proceeded to go back and let the cashier know that it tasted like water and that other people had been giving me regular coffee. She said idk it might be I didn’t do the coffee today. Then she proceeds to make it again she then says let me help you, opens my straw touches it with her bare hands and hands it to me. Black woman with twists in her hair. That was my first & last day there.
  • RS
    Rebecca Sass-Crews
    Sep 19, 2025
    1.0
    Food is always burned. Drinks don’t taste like they should. The staff are really nice though.
  • KM
    Kevin McHale
    Sep 13, 2025
    5.0
    I stopped in this wonderful Saturday afternoon to grab a quick coffee and was met by a very polite and positive employee Kiera (Kee) she had a big smile on her face and made my day with her positivity. I hope this gets read by the store owner and you give her the props she deserves! Thank you for your positivity!

Brand Certified Facts from Dunkin'

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Certified March 01, 2026Yext Knowledge Graph
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