Dunkin'

3.8
423 reviews
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Business Details

580 Frederick Rd, Catonsville, MD
21228, United States
(410) 788-7001
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Catonsville, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
580 Frederick Rd, Catonsville, MD
21228, United States

Hours

Reviews

3.8
423 reviews
5 stars
183
4 stars
94
3 stars
66
2 stars
18
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being friendly and helpful, while others are reported as rude and unprofessional.

Order Accuracy

Frequent complaints about incorrect orders and lack of attention to detail, leading to customer frustration.

Cleanliness

Concerns about cleanliness, particularly in restrooms and food preparation areas, with reports of unsanitary conditions.

Staffing Issues

Customers noted long wait times and poor service due to insufficient staffing, especially during busy hours.

Product Availability

Reports of items being out of stock or unavailable, leading to disappointment among customers.
  • VJ
    Vonda Johnson
    Nov 27, 2025
    4.0
    Love dunkin in the morning just use the app
  • PC
    Philip Carroll
    Nov 16, 2025
    5.0
    Just so friendly
  • SM
    Safia Mohammadi
    Oct 28, 2025
    5.0
    This is my favorite spot to get donuts.
  • MH
    Man Huai
    Oct 19, 2025
    1.0
    I went to this Dunkin’ to order two medium refreshers and politely corrected my order after realizing the difference between the regular and “Sabrina” versions. She rolled her eyes, sighed loudly, tsk’d at us and made nasty comments out loud that she has to deal with customers “who don’t even know what they want.” Her tone and attitude were shockingly rude, disrespectful, and demeaning. When I asked to speak to a manager, I was told there wasn’t one on duty; just two employees working. The other worker (Deirria) was kind and tried to help, but the rude employee refused to serve us, told us to go somewhere else, and even told her coworker not to help us. This employee should not be working in customer service — her behavior was completely unacceptable and disgusting. Management needs to take this seriously and do something about it. I do not recommend this location!
  • PK
    Patricia Kelly
    Oct 9, 2025
    1.0
    I miss the former management and a fully staffed store in the mornings where you didn’t have to wait 10 minutes to get a cup of coffee. Two people working the morning shift at that location is going to put them out of business very quickly. Stupid management decisions.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Catonsville, MD?

Dunkin' is open from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, they offer both delivery and curbside pickup services.