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Dunkin'

3.7
(425 reviews)

Business Details

580 Frederick Rd, Catonsville, MD
21228, United States
(410) 788-7001
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Catonsville, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
580 Frederick Rd, Catonsville, MD
21228, United States

Hours

Reviews

3.7
425 reviews
5 stars
184
4 stars
94
3 stars
66
2 stars
18
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude or unhelpful service, with multiple reports of employees being dismissive or disrespectful.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food being served.

Staffing Issues

Several reviews highlighted understaffing during peak hours, leading to long wait times and poor service.

Cleanliness

Customers frequently noted unsanitary conditions, particularly in the restrooms and around food preparation areas.

Product Availability

There were numerous complaints about items being out of stock, including popular menu items and ingredients.
  • AH
    Anthony Hernandez
    Feb 24, 2026
    5.0
    They are nice and friendly
  • DC
    Domonique C.
    Feb 10, 2026
    1.0
    This is by far the worst Dunkin Donuts I’ve ever patronized. They never have supplies for anything. Mobile orders are submitted and when you arrive they inform they are out and now you have to decide to switch or get a refund. I was forced to get a gift card since there was nothing I wanted to complete my refresher order. In addition my gift card was not for the complete amount! I couldn’t walk in to the store and be short .12 cents so don’t short me my refund.
  • VJ
    Vonda Johnson
    Nov 27, 2025
    4.0
    Love dunkin in the morning just use the app
  • PC
    Philip Carroll
    Nov 16, 2025
    5.0
    Just so friendly
  • SM
    Safia Mohammadi
    Oct 28, 2025
    5.0
    This is my favorite spot to get donuts.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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