Tropical Smoothie Cafe

3.4
994 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
1801 Ritchie Station Ct, Capitol Heights, MD
20743, United States

Hours

Reviews

3.4
994 reviews
5 stars
410
4 stars
167
3 stars
83
2 stars
102
1 star
232

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, particularly in the drive-thru, with waits often exceeding 30 minutes.

Customer Service

Many reviews highlighted poor customer service, including rude staff and lack of urgency in addressing orders.

Cleanliness

Numerous complaints were made about the cleanliness of the location, with reports of dirty tables, unpleasant odors, and overall unsanitary conditions.

Order Accuracy

Frequent issues with incorrect orders and missing items were noted, leading to customer frustration.

Food Quality

While some customers enjoyed the smoothies and food, there were significant complaints about the quality and preparation of items, including poorly made smoothies and sandwiches.
  • DH
    Darrell Hudson
    Nov 17, 2025
    4.0
    Hummus wrap very good wrap. Good vegetarian options.
  • RJ
    Russell Hart Jr.
    Nov 14, 2025
    2.0
    The wait is ENTIRELY to long at drive thru here. Im literally sitting in this drive thru now 24 minutes with only 2 cars in front of me and it's just 9:34. And I'm running late for a funeral. Just unacceptable. This location SUCKS each time for the same reason.
  • MM
    Meh
    Oct 26, 2025
    1.0
    They always forget my food delivering or not, it just seems to be pure laziness at this point. Or just forgetfulness whatever it is, it’s aggravating. At this point my money being stolen with how much they like to forget stuff.
  • KW
    K White
    Oct 23, 2025
    4.0
    I love this place. Been to most all of the locations in DMV. Smoothies I recommend: Blueberry Paradise Point Jetty punch Sunset Food: Peanut Banana crunch wrap Baja wrap Green Caesar wrap Any of the bowls I like they make the bowls fresh. Smoothie king freeze their bowls and then sell them to you.
  • BR
    Bria Ricks
    Oct 1, 2025
    2.0
    I called about my uber eats order because they often forget my chips, and as I asked the lady who picked up the phone about my new order she swiftly hung up the phone. Disgusting customer service.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe in Capitol Heights accept reservations?

No, Tropical Smoothie Cafe in Capitol Heights does not accept reservations.

What are the operating hours for Tropical Smoothie Cafe in Capitol Heights?

The cafe is open from 7:00 AM to 9:00 PM Monday through Thursday and Saturday; 7:00 AM to 10:00 PM on Friday; and 8:00 AM to 8:00 PM on Sunday.