Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,658 reviews
5 stars
668
4 stars
344
3 stars
293
2 stars
126
1 star
227
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service vary significantly, with some praising friendly staff while others report rude behavior and slow service.
Food Quality
Food quality is inconsistent, with reports of cold, undercooked, or poorly prepared items, alongside some positive mentions of fresh and hot food.
Cleanliness
The cleanliness of the location is noted positively by some customers, while others report unsanitary conditions.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Drive-Thru Experience
The drive-thru service is often criticized for long wait times and poor management, although some customers have had positive experiences.
- GNGloria Nelson-Johnson4 days ago4.0The service was fine. The people were cleaning the leaves and dirt was flying everywhere. It was very loud and I had to move up where I had to pay to make my order Other than that. The food was hot. I would recommend.
- LWLaTashsa WilliamsOct 25, 20251.0Horrible service!! Poor drive thru customer service. Quality of food is not good at all. When you reach out via email or phone.....NO ONE responds.
- SSStanley Holcomb (Souljahulk1)Oct 8, 20252.0The people that work here are either extremely rude or extremely kind. Depends on who is working.
- CBCorniel BrownSep 17, 20255.0The service was awesome and my milkshake was even better
- LPLes PenitusiSep 16, 20252.0Worst McDonald's I have been to.. Went thru the drive thru and the food was terrible, dry and plain although I ordered a deluxe. People at this place don't act like they wanna work at all. Might as well stay home with that kind of attitude. Hire better staff! It always starts from the top!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 6131 Martin Luther King Jr Hwy, Capitol Heights?
This McDonald's is open 24 hours a day, 7 days a week, including drive-thru and delivery services.
What delivery and pickup options does this McDonald's offer?
You can choose from delivery, same day delivery, no contact delivery, and curbside pickup services.
Does this McDonald's have a drive-thru service?
Yes, the McDonald's offers 24/7 drive-thru service for your convenience.
How can I order food from this McDonald's using a mobile app?
You can order through the McDonald's app available on both the Apple App Store and Google Play Store, or use their online ordering links.
What payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What type of food and services does this McDonald's provide?
They offer a variety of menu options like breakfast, burgers, sandwiches, coffee, ice cream, and frozen yogurt along with services such as WiFi, mobile ordering, mobile offers, gift cards, and McDelivery.
Are there any parks near this McDonald's where customers can relax before or after their meal?
Yes, nearby parks include Birchleaf Park, Seat Pleasant Recreation Center, Seat Pleasant Neighborhood Community Park, and Booker T Homes Recreation Center where customers can unwind.
Which nearby local businesses could customers visit for automotive services?
Customers can visit Diatech Tires or AutoZone nearby for tire services and automotive parts or repairs.
Are there any nearby community or social service organizations near this McDonald's?
Yes, nearby organizations include Second Family retirement home and Community Services Foundation which provide various community and social services.
What are some nearby dining options besides McDonald's?
Nearby dining options include Guanacaste Restaurant (American and chicken), Keith & Sons Soul Food, and Keith and Sons Carry Out offering southern cuisine.