Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,671 reviews
5 stars
674
4 stars
346
3 stars
294
2 stars
128
1 star
229
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rude or inattentive service.
Food Quality
Food quality is inconsistent, with reports of cold or poorly prepared items, but some customers also mention fresh and hot food.
Cleanliness
The cleanliness of the location is noted positively by some customers, while others report unsanitary conditions.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, particularly in the drive-thru.
Speed of Service
Service speed is a common concern, with many customers experiencing long wait times.
- MRMelvin RJan 5, 20263.0When a business starts to cut corners like adding water and sugar to leftover tea to stretch it, a person has to wonder where else are they cutting corners. This is concerning. Service is always great when I go here but this is below standard. People work hard for the money they choose to spend with you. Give people what they pay for, this is outright unacceptable.
- CLChante LeeJan 3, 20262.0Ask the store to make a big mac but use the quarter pounder patties. They put everything from the quarter pounder sandwich plus everything from the big mac. My son was passed we tried calling them back because we were home when he opened the sandwich no answer to the phone email full cant leave message all in all not happy because the order was clear and it still was made wrong...basically all they had to do was use the quarter pounder patties on the big mac sandwich and that was it...good somewhere else not worth the headache!!!!
- AAACEDec 30, 20251.0The only McDonald's I have ever been the refuse refills for customers.This place sucks avoid this place at all costs or different ones.There's so many around.
- LTLATISHA THORNTONDec 29, 20251.0Customer service in the late afternoon and evening is horrible. I'm usually in the drive thru, and staff is always on their cell phones. Needless to say, my order is wrong or missing items 8/10.
- NSNatasha ShaMoneDec 13, 20255.012/04/2025- great last minute pick up after “ Choir Practice”! The staff was alert, kind, and the line was fast! The food was fresh, hot, and yummy! I forgot to add my lettuce and tomatoes onto my Fish Filet Meal ( order) and the pick up window team member placed the lettuce and Tomatoe into separate side containers! Wonderful! Loved the mindfulness to serve and please me, ( the Customer)!!! Kudos to KS#13 Order no. 74 at 9:09 pm!!!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 6131 Martin Luther King Jr Hwy, Capitol Heights?
This McDonald's is open 24 hours a day, 7 days a week, including drive-thru and delivery services.
What delivery and pickup options does this McDonald's offer?
You can choose from delivery, same day delivery, no contact delivery, and curbside pickup services.
Does this McDonald's have a drive-thru service?
Yes, the McDonald's offers 24/7 drive-thru service for your convenience.
How can I order food from this McDonald's using a mobile app?
You can order through the McDonald's app available on both the Apple App Store and Google Play Store, or use their online ordering links.
What payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What type of food and services does this McDonald's provide?
They offer a variety of menu options like breakfast, burgers, sandwiches, coffee, ice cream, and frozen yogurt along with services such as WiFi, mobile ordering, mobile offers, gift cards, and McDelivery.
Are there any parks near this McDonald's where customers can relax before or after their meal?
Yes, nearby parks include Birchleaf Park, Seat Pleasant Recreation Center, Seat Pleasant Neighborhood Community Park, and Booker T Homes Recreation Center where customers can unwind.
Which nearby local businesses could customers visit for automotive services?
Customers can visit Diatech Tires or AutoZone nearby for tire services and automotive parts or repairs.
Are there any nearby community or social service organizations near this McDonald's?
Yes, nearby organizations include Second Family retirement home and Community Services Foundation which provide various community and social services.
What are some nearby dining options besides McDonald's?
Nearby dining options include Guanacaste Restaurant (American and chicken), Keith & Sons Soul Food, and Keith and Sons Carry Out offering southern cuisine.