Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,555 reviews
5 stars
596
4 stars
282
3 stars
267
2 stars
117
1 star
293
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported extremely poor service, including long wait times, rude staff, and incorrect orders.
Cleanliness
The restaurant and restrooms were frequently described as filthy, with reports of unsanitary conditions.
Staff Attitude
Many reviews highlighted a lack of professionalism and poor customer service skills among employees, with some customers feeling ignored or disrespected.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold or improperly prepared items.
Management Issues
Several reviews pointed to ineffective management, with complaints about staff training and overall management behavior.
- AIALFONZIA ARMSTEAD IINov 5, 20253.0A good place to park your car if you need to make a phone call
- RARaine AOct 21, 20251.0I ordered through Uber Eats. I was supposed to receive a free Big Mac since my order was order $15 but didn’t. Employees need to pay attention to what they’re doing and follow specials.
- JWJamelle WillisOct 17, 20251.0This McDonald's is STRAIGHT TRASH! 75% of the employees speak little no English and have a complete lackadaisical demeanor. The lobby is filthy. Placing an order inside, shouldn't take over 15min (minimum) to be completed. This is THE ONLY McDonald's location I've seen where the restrooms are under combination lock & key. Mind you the restrooms (as expected) are always in POOR SHAPE. No matter how local this location is, just go to another store
- TTTanOct 9, 20251.0You know you’re at a poorly run McDonald’s when… You pull up to the drive-thru and wait over a minute without hearing a word. You call out several times before anyone finally responds — and when they do, the tone is cold and uninterested, like you’re bothering them just by showing up. Then, the wait begins. You sit there for over 15 minutes waiting for your fast food. At that point, you can’t help but think — if you wanted to wait this long, you would’ve gone to a 4-star restaurant instead.
- MTMartinez TVOct 1, 20251.0Muy mal Servicio, los que estan adentro son muy lentos y Se tardan Demasiado Si Tienen Muchisima hambre mejor busquen otro mc donalds Que si Sean Rapidos Menos Este!!!
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Capitol Heights, MD?
McDonald's in Capitol Heights is open from 6:00 AM to 10:00 PM every day of the week.
Is the McDonald's drive-thru open 24/7?
Yes, the McDonald's drive-thru at 4777 Marlboro Pike is open 24 hours, 7 days a week.
Can I order McDonald's food for delivery?
Yes, McDonald's offers delivery services including same day and no-contact delivery. You can order online through their delivery website or app.
What payment options does this McDonald's location accept?
You can pay using American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, or Visa.
Does this McDonald's location have a mobile app for ordering?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
Are there any nearby grocery stores to McDonald's for shopping convenience?
Yes, nearby grocery stores include Shoppers Food, Family Dollar, and Compare Foods which customers might visit before or after their meal.
Which nearby transit station can help me reach McDonald's in Capitol Heights?
The WMATA Southern Avenue Metrobus Division Annex bus station is nearby and can help customers easily access McDonald's.
Are there any beauty salons close to McDonald's where I can visit?
Nearby beauty salons include J Nails, Mega Hair, and Star Nail, perfect for a beauty or nail appointment before or after your meal.
What services does this McDonald's offer on-site?
This McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Where can I find the full menu and place an order online for this McDonald's?
You can view the full menu and place orders via McDonald's official website or mobile order and pay page.
What is McDonald's price range and type of cuisine at this location?
McDonald's is a fast food restaurant offering items like burgers, sandwiches, coffee, and ice cream, with a price range classified as affordable (Price Range One).