Five Guys

4.3
1379 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 9101 Alaking Court in Capitol Heights is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
9101 Alaking Court, Capitol Heights, MD
20743, United States

Hours

Reviews

4.3
1,379 reviews
5 stars
774
4 stars
384
3 stars
117
2 stars
42
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.

Food Quality

While most reviews appreciated the taste and freshness of the burgers and fries, there were several complaints about incorrect orders and food preparation issues.

Pricing

Numerous customers expressed concerns about the high prices, feeling that the cost did not always match the quality or quantity of food received.

Cleanliness

The restaurant was generally noted for being clean, although some reviews mentioned minor cleanliness issues.

Order Accuracy

Several customers reported issues with their orders being incorrect or incomplete, indicating a need for improvement in order accuracy.
  • CB
    Charles Bivins
    Oct 25, 2025
    5.0
    The staff was very friendly, they even helped me by suggesting meal combos that would save me money! I will definitely visit them again!!
  • TJ
    T Jackson
    Oct 16, 2025
    1.0
    I just spent $79 for me to receive not a single burger that was made to order. Seeing as you have one job and there were only two orders: mine and another, how do you get Everything wrong? I’m disgusted. Thanks for wasting my time, money, and gas Five Guys. Way to be stellar.
  • DB
    Dwight Barnett
    Oct 15, 2025
    4.0
    The burgers are great and the service too, I just can't get over 2 burgers for $40.00 that is a bit much for me, but they were not bad with 2 shakes our totally order $53.00 is a bit much.
  • CL
    Chef Jorge Lopez
    Oct 12, 2025
    5.0
    For a fast food place good food best burger in area, clean place, and fast.
  • KT
    Keron Togan
    Oct 12, 2025
    5.0
    I went to this location today to order two cheeseburger meals. Mine was a petty melt, and I ordered it all online. Once I got to the establishment, I picked up my food and got in the car to look at my sandwich. As I looked at my sandwich, I saw that I didn’t have any toppings on it. I went back inside to require why my sandwich didn’t have any toppings. I soon realized That I didn’t place the toppings the way I should have through the app so they never receive topping for the Sandwich through the . I spoke with A young man named Giovanni, who was on the grill. He kindly gave me the toppings for my sandwich, Even offered to remake it, Which was not necessary. So he loaded my toppings into a container and gave it to me to go. He was so kind and so professional. He diffuse the situation before once started. Giovanni, thank you for being kind, pleasant and professional through the situation. You are awesome! The food was amazing!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.