Five Guys

4.3
1384 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 9101 Alaking Court in Capitol Heights is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
9101 Alaking Court, Capitol Heights, MD
20743, United States

Hours

Reviews

4.3
1,384 reviews
5 stars
776
4 stars
385
3 stars
117
2 stars
43
1 star
63

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the burgers and fries, while others reported issues with soggy fries and incorrect orders.

Customer Service

Generally positive feedback on customer service, with many praising friendly and helpful staff.

Pricing

Customers frequently noted that prices are high for the portion sizes and quality, leading to some dissatisfaction.

Cleanliness

The restaurant is often described as clean, though some reviews mentioned minor cleanliness issues.

Order Accuracy

Several customers experienced issues with order accuracy, including missing items and incorrect modifications.
  • II
    I.
    Jan 5, 2026
    1.0
    every single time I order delivery through DoorDash, I get old food. my food is never fresh. it’s like they give me a cancelled order or food that has been sitting all day. my fries are always cold or lukewarm. and the bacon is black as oil. you can tell the employees just do not care.
  • AJ
    Angela Jackson
    Dec 30, 2025
    2.0
    Just wondering why the music is so loud in this establishment. It’s impossible to dine in. The volume of the music is so loud Customers can’t hear and your employees can’t hear your customers. It is a complete shouting match.
  • JE
    James Epps
    Dec 18, 2025
    5.0
    There's something about five guys that burgers have lost this flavor. They really don't have much taste like as long as you say when I go there. Now I just want a milkshake and maybe the fries. They might want to look into going back to a premium hamburger or season it for the price they charge. The standards should be super high
  • TB
    Tammy Brown
    Dec 10, 2025
    4.0
    Staff is friendly ,but the music is too loud
  • AK
    Arya Kh
    Nov 28, 2025
    5.0
    Love it

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.