Dunkin'

4.0
445 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Capitol Heights, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8909 Central Ave, Capitol Heights, MD
20743, United States

Hours

Reviews

4.0
445 reviews
5 stars
242
4 stars
85
3 stars
42
2 stars
22
1 star
54

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or poorly prepared food items, leading to dissatisfaction.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor handling of mistakes.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in bathrooms and food preparation areas.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, leading to frustration and disappointment.

Speed of Service

While some customers appreciated the quick service, others noted long wait times and disorganization during busy periods.
  • WJ
    Wilson Jimenez
    Nov 8, 2025
    4.0
    The $6 deal meal it's good, I recommend it.
  • JB
    Jheanelle Bowden
    Oct 21, 2025
    4.0
    It’s Dunkin, nothing to report here! Got my almost favorite croissant 🥐 sandwich with eggs a bacon (unfortunately they did away with my actual favorite bacon 🥓 the black peppered bacon seasoning). This was the sandwich that even made me become a regular at dunkin. Whoopty doo…
  • JS
    JONTAL SULLIVAN
    Oct 20, 2025
    1.0
    I ordered the chicken and roasted pepper wrap and it was disgusting. It was burnt with a weird taste. I've had this wrap before but at a different location and I was delicious. So disappointed that someone would think it is okay to serve burnt food.
  • MP
    Mike P
    Oct 16, 2025
    5.0
    Omg …! my guy I think his name is Anil he is like robot go in N go out just in seconds love you guy keep rocking with your smile as always n nasty jokes in window😂😂
  • SC
    Shi Co
    Sep 28, 2025
    1.0
    Organization: 3 out of 10, 10 being the highest Hygiene and Food Cleaniness: 1. The prepare gave me the wrong sandwich then I watched her take my egg and turkey sausage put it in the same counter without placing paper underneath it to protect my food. The same location where they were taking items out the oven. Get your coffee here. Fine. That is it Customer Service: 2 , argumentative when they get your order wrong. Time of day: 12pm. I could only imagine if it was morning rush hour.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Capitol Heights, MD?

Dunkin' in Capitol Heights is open from 4:00 AM to 10:00 PM Monday through Saturday, and from 5:00 AM to 10:00 PM on Sundays.

Does Dunkin' Capitol Heights offer delivery and pickup services?

Yes, Dunkin' Capitol Heights offers both delivery and curbside pickup services.