Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Capitol Heights, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
452 reviews
5 stars
191
4 stars
83
3 stars
50
2 stars
27
1 star
101
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently complained about food being cold, poorly prepared, or not matching their orders, leading to dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty cups and a lack of restroom facilities.
Speed of Service
Many customers experienced long wait times, with some stating it took over 30 minutes to receive their orders.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and enjoyed certain menu items, indicating occasional positive experiences.
- RJRyan JonesNov 5, 20251.0This location advertises as being open at 5 AM, however on multiple occasions no one answers at the driver through between 5AM and 6AM. Yet, the lights will be on, and sometimes you can see staff on their phon through the drive-thru window. The inconsistency of service is why I won’t be choosing this location anymore, and I would not recommend anyone else to either.
- SWStacey WilkinsOct 26, 20255.0I love this $6 special! The employees in the drive are nice & courteous too
- ELEdgar LopezOct 19, 20252.0Terrible customer service Can order at the window even after they take your order wrong and take over 15 to get your order
- RRReed RobinsonOct 12, 20255.0R.I.P dunking When I came to maps shutdown
- SSStanley Holcomb (Souljahulk1)Oct 8, 20253.0They gave me the wrong drink and I waited 5 minutes for it. It wasn't bad just I could tell that serving the customers are not top priority.
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' in Capitol Heights, MD?
Dunkin' in Capitol Heights, MD is open Monday through Friday from 5:00 AM to 4:00 PM, and on Saturdays and Sundays from 6:00 AM to 4:00 PM.
Does Dunkin' offer delivery and pickup services at this location?
Yes, Dunkin' offers both delivery and curbside pickup services.
What new holiday drinks are available at Dunkin' during the holiday season?
You can try the new Cookie Butter Cloud Latte, Berry Sangria Refresher, and returning favorites like Peppermint Mocha and Toasted White Chocolate Signature Lattes.
How can I order ahead to save time at Dunkin' in Capitol Heights?
You can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab and go experience.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch.
Does Dunkin' Capitol Heights have a drive-thru service?
Yes, this Dunkin' location has a drive-thru service for quick and convenient orders.
Are there any nearby public transit options to get to Dunkin' in Capitol Heights?
Yes, the Addison Road-Seat Pleasant Metro Station is nearby, making it easy to reach Dunkin' via public transit.
What other dining options are nearby Dunkin' in Capitol Heights?
Nearby dining options include Naija Pot Foods, Taco Bell, China Sky, America’s Best Wings, and Subway, offering a variety of cuisines to enjoy before or after your Dunkin' visit.
Are there places to refuel or shop conveniently near Dunkin'?
Yes, you can find Exxon and Shell gas stations nearby along with convenience stores such as Safeway.
Does Dunkin' Capitol Heights provide free Wi-Fi and accept credit card payments?
Yes, they provide free Wi-Fi and accept both debit and credit card payments for customer convenience.