Business Details
About
Mexican Restaurant
Chipotle Steeplechase is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
1,311 reviews
5 stars
501
4 stars
304
3 stars
194
2 stars
102
1 star
210
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive of customer concerns.
Food Quality
Many customers reported issues with food quality, including undercooked items, stale chips, and unsanitary conditions.
Portion Sizes
Several reviews mentioned small portion sizes and inconsistency in the amount of food served, leading to dissatisfaction.
Cleanliness
Multiple customers noted that the location was dirty, with unclean tables and food debris present.
Operational Issues
Customers experienced problems with the restaurant being out of key ingredients and not properly managing online orders.
- CTChristopher TyreeNov 16, 20253.0They bs of the protein here
- JCJenna ClearyNov 6, 20251.0Never in my lifetime have i heard of not being able to cancel an order or refund I will never eat or use chipotle again. I was hung up on and then called back transfer to a store who he told me drive 45 mins to come get cash for my order but they refuse to cancel. The order was sent to the wrong location but not one person wanted to help or simply cancel the order or refund me I would have to be charge twice before I would be refunded absolutely ridiculous
- ACAmanda CabralNov 3, 20255.0Great food, and fast service.
- LSLewis Stewart (Stew)Oct 29, 20255.0Friendly staff and they moved quickly!
- SLSary LópezOct 7, 20255.0Very Nice
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Steeplechase in Capitol Heights?
Chipotle Steeplechase is open every day from 10:45 AM to 11:00 PM.
What types of pickup and delivery services does Chipotle Steeplechase offer?
Chipotle Steeplechase offers in-store pickup and delivery services.
How can I place an order online for Chipotle Steeplechase?
You can order online at https://order.chipotle.com/ or use the Chipotle app available on the App Store for convenient ordering and pickup.
What is the address and location details for Chipotle Steeplechase?
Chipotle Steeplechase is located at 9141 Alaking Ct, Steeplechase Shopping Center, Capitol Heights, MD 20743.
Does Chipotle Steeplechase adhere to any food quality or sourcing principles?
Yes, Chipotle follows its "Food with Integrity" principles, using responsibly sourced, real ingredients without artificial colors, flavors, or preservatives, prioritizing humane and sustainable farming practices.
What payment methods and services does Chipotle Steeplechase accept?
Chipotle Steeplechase accepts credit cards, offers gift cards, caters events, and provides online and marketplace delivery services.
Is Chipotle Steeplechase welcoming to LGBTQ customers?
Yes, Chipotle Steeplechase is recognized as welcoming to LGBTQ customers.
What nearby restaurants can I visit around Chipotle Steeplechase?
Nearby restaurants include Subway, Sarku Japan, Chick-fil-A, Five Guys, and Irie Cafe, offering a variety of dining options from sandwiches to Japanese and Jamaican cuisine.
Are there any nearby services where I can get mobile phone support near Chipotle Steeplechase?
Yes, nearby mobile phone stores include Verizon, Victra — Verizon Authorized Retailer, and T-Mobile locations for your mobile and telecommunications needs.
What other amenities or services are close to Chipotle Steeplechase that customers might find useful?
Customers can find services such as The UPS Store for shipping and printing, Navy Federal Credit Union for financial needs, and Bang Theory Salon for hair care near Chipotle Steeplechase.