As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Customers frequently reported slow service, with long wait times for food and mixed experiences with order accuracy.
Food Quality
The quality of food was inconsistent; while some customers enjoyed fresh and hot meals, others received cold or poorly prepared items.
Customer Service
Staff were often described as friendly and courteous, but there were instances of poor service and mistakes with orders.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Cleanliness Concerns
Some customers expressed concerns about cleanliness and health standards at the location.
MQ
Mx. Queen
Sep 20, 2025
1.0
Never answers the phone.
MM
Maclovio Oliveros Martinez
Sep 1, 2025
1.0
Too much time to make food and mixes up orders.
EC
E Coop
Sep 1, 2025
4.0
It was agreat
DH
d hanna
Aug 9, 2025
5.0
Only fast food that has Mr. Pibb! Polite, courteous staff, no major pause in getting your order, including when you have special requests on contents (ie, no pickles).