As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Food quality is inconsistent; some items are praised as fresh and delicious, while others are reported as cold, overcooked, or poorly prepared.
Service Speed
Service speed varies significantly, with many customers noting long wait times and order mix-ups, especially during busy hours.
Customer Service
Staff is generally friendly and polite, but there are reports of poor service experiences, including rude interactions and unhelpful responses.
Order Accuracy
Multiple customers reported issues with incorrect orders, including missing items and wrong food being served.
KH
Kenneth Holmes
Dec 30, 2025
5.0
Great Chitlins and rice
NH
Naja Hopkins
Dec 29, 2025
1.0
I ordered a chicken sandwich & fries, my sandwich was soo hard like its been sitting for hours ive never had anything like that. Completely un edible. Idk if they were just in a rush to leave cause it was late but horrible horrible experience i went to sleep hungry. Fries were cold & my drink was wrong too just a waste of money.
SS
Sylvia Sidney
Dec 8, 2025
2.0
Drive thru order. Apple pie. Delicious with lots of sugar and cinnamon on pie hot dough. Small pretzel pub burger. Too much sauce and two thin over cooked paper patties. Small fries. Perfectly fried, hot and crispy. Small coke. Parking available.