Chipotle Mexican Grill

3.4
496 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Iverson Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
3701 Branch Ave, Camp Springs, MD
20748, United States

Hours

Reviews

3.4
496 reviews
5 stars
204
4 stars
79
3 stars
45
2 stars
34
1 star
134

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including undercooked rice, cold food, and missing ingredients.

Customer Service

Many reviews highlighted poor customer service, with staff being rude, inattentive, and unprofessional.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and food areas, leading to a negative dining experience.

Order Fulfillment

Customers experienced problems with order accuracy, including missing items and incorrect food preparation.

Management Issues

Several reviews suggested a need for better management and staff training to improve overall service and food quality.
  • GH
    George Horton
    3 days ago
    1.0
    I ordered chicken and was given pork instead. I do not eat pork whatsoever and they refused to exchange my bowl for the mishap due to the cashier not giving me a receipt
  • IJ
    Israel Jefferson
    Oct 4, 2025
    1.0
    I can't. This location ruined Chipotle for me. ALWAYS out of ingredients, beans undercooked, rice undercooked. Lines are too long. New management is necessary as soon as possible. However, I would try another location.
  • DP
    Donnie Patterson
    Sep 25, 2025
    1.0
    I had a very disappointing experience at this Chipotle. The service was bad — the staff didn’t seem attentive or friendly. The food was also not good; my burrito bowl was poorly made, with ingredients thrown together carelessly. The overall performance and effort in making the food was sloppy, and it definitely didn’t feel worth the price. I usually enjoy Chipotle, but this location really let me down.
  • AB
    Ani Bustillo
    Sep 12, 2025
    2.0
    They gave me a brown Avacado a whole brown avacado and uncooked rice..
  • MB
    Monel Benitez
    Jun 22, 2025
    3.0
    Quick fast, but don’t take cash

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Iverson Mall serve?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the opening hours of Chipotle Mexican Grill in Camp Springs, MD?

Chipotle is open every day from 10:45 AM to 10:00 PM.