Chipotle Iverson Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported issues with food quality, including undercooked rice, cold food, and missing ingredients.
Customer Service
Many reviews highlighted poor customer service, with staff being rude, inattentive, and unprofessional.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and food areas, leading to a negative dining experience.
Order Fulfillment
Customers experienced problems with order accuracy, including missing items and incorrect food preparation.
Management Issues
Several reviews suggested a need for better management and staff training to improve overall service and food quality.
GH
George Horton
3 days ago
1.0
I ordered chicken and was given pork instead. I do not eat pork whatsoever and they refused to exchange my bowl for the mishap due to the cashier not giving me a receipt
IJ
Israel Jefferson
Oct 4, 2025
1.0
I can't. This location ruined Chipotle for me. ALWAYS out of ingredients, beans undercooked, rice undercooked. Lines are too long. New management is necessary as soon as possible. However, I would try another location.
DP
Donnie Patterson
Sep 25, 2025
1.0
I had a very disappointing experience at this Chipotle. The service was bad — the staff didn’t seem attentive or friendly. The food was also not good; my burrito bowl was poorly made, with ingredients thrown together carelessly. The overall performance and effort in making the food was sloppy, and it definitely didn’t feel worth the price. I usually enjoy Chipotle, but this location really let me down.
AB
Ani Bustillo
Sep 12, 2025
2.0
They gave me a brown Avacado a whole brown avacado and uncooked rice..
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Iverson Mall serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the opening hours of Chipotle Mexican Grill in Camp Springs, MD?
Chipotle is open every day from 10:45 AM to 10:00 PM.
Does this Chipotle location offer delivery services?
Yes, Chipotle at Iverson Mall offers delivery services.
How can I order online from Chipotle Mexican Grill at Iverson Mall?
You can order online using their website at https://order.chipotle.com/ or through the Chipotle mobile app available on the Apple App Store.
Can I pay with credit cards at this Chipotle location?
Yes, Chipotle Mexican Grill accepts credit cards for payments.
Does Chipotle Mexican Grill at Iverson Mall support any customer reward programs?
Yes, you can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
Where is Chipotle Mexican Grill located in Camp Springs?
Chipotle Mexican Grill is located at 3701 Branch Ave, Suite 2100, Prince Georges, Camp Springs, MD 20748.
What nearby places can I visit before or after dining at Chipotle Iverson Mall?
Nearby places include Iverson News for newspapers and magazines, Tropical Smoothie Cafe for smoothies and café items, and Pro Cakes bakery for desserts.
Are there any nearby entertainment or shopping options close to Chipotle Mexican Grill?
Yes, you can visit Playground at the Playhouse amusement park for arts and entertainment or shop at Shoppers World department store.
If I am coming to Chipotle Mexican Grill Iverson Mall, what local services are available nearby for additional needs?
Close by are services such as IMobile Tech for mobile phone needs, Creative Nails by Shannon beauty salon, and Safeway Driving School.